Security Trade Wholesaling | Alarms & CCTV | SMB Market
BGW Technologies in Geebung
(part of the BGW Group of Companies) is looking for an industry-experienced
Technical Business Development Manager
to help grow our alarms and CCTV business across the Queensland SMB security market.
If you are already working in the electronic security industry and know your way around alarms & CCTV, this is an opportunity to step into a focused technical sales role with a leading national distributor and highly respected local team.
This could also suit an experienced security technician, technical support person or product specialist looking to move into a more customer-facing sales and account management role.
About BGW Technologies
BGW Technologies is an industry leader in sourcing and distributing world‐class security technology products to the trade. Our range covers CCTV & Video Surveillance, Intrusion & Alarm Systems, Access Control, Networking & Infrastructure, and IT & Data Solutions. We work with leading vendor brands including Alarm.com, Avigilon, Dell Technologies, DSC, Genasys, i-PRO, Milestone, Motorola Solutions, Optex, Paradox, Qolsys and Uniview. We pride ourselves on a positive, people‐focused culture that supports growth, development, and long‐term career progression.
The Role
Take ownership of an established SMB customer portfolio across Queensland while actively acquiring new customers for the business. This role suits someone who enjoys being in front of customers, understands security technology and can turn practical product knowledge into sales growth.
Key Duties & Responsibilities
Customer Account Management
Build and maintain strong customer relationships
Meet customer engagement KPIs through regular face-to-face and phone meetings
Keep customer records, contact details and activity notes accurate and up to date
Develop customer growth plans,



increase customer spend/share-of-wallet and cross-sell BGWT products and solutions
Business Development & Sales
Generate new business opportunities and acquire new customers
Develop pipeline, quote opportunities, forecasting and sales planning
Hold product trade days and supplier functions
Support growth throughout Queensland and identified regional areas as directed by the State Manager
Technical Support & Solution Guidance
Provide tier 1 technical support to customers
Assist customers with product selection, application advice and basic troubleshooting
Deliver regular product training for alarms and CCTV customers in the branch or at their offices
Planning & Reporting
Maintain accurate CRM activity, pipeline and customer notes
Prepare weekly sales reporting, forecasting and pipeline updates
Develop and maintain a business plan, providing regular updates to the State Manager
Skills, Experience & Attributes
Experience in the electronic security industry
Self-motivated, accountable and comfortable working to agreed sales and customer engagement targets
Strong organisational skills
Ability to work independently and within a team
A continuous improvement mindset and desire to be 1% better every day
Strong communication skills and confidence dealing with trade customers
Ability to build relationships, identify opportunities and proactively follow up
Ability to provide practical tier-1 technical support
Passion for technology, practical problem-solving and customer success
What We Offer
Stable full-time role in a growing business
Competitive market base salary plus:
Vehicle allowance or company car
Incentive and commission opportunities linked to branch sales performance
Supportive team workplace locally & nationally
Exposure to leading security technologies
Career development opportunities and long-term growth within the BGW Group
#J-*****-Ljbffr

📌 Technical Business Development Manager (Queensland)
🏢 BGW Technologies - Security Wholesale & Distribution
📍 Queensland