Control Room Operator | Northern Suburbs
At Securecorp, we pride ourselves on being a successful, progressive, and award-winning company. We deliver high-quality security, cleaning, electronics, and monitoring services nationwide across a diverse range of sectors, including retail, major events, corporate sites, aviation, biotech, pharmaceutical and critical environments.
Our commitment to reliability, integrity, and results drives everything we do. We are dedicated to providing stability, career growth, and professional development opportunities for our employees.
About Securecorp
At Securecorp, we pride ourselves on being a successful, progressive, and award-winning company. We deliver high-quality security, cleaning, electronics, and monitoring services nationwide across a diverse range of sectors, including retail, major events, corporate sites, aviation, biotech, pharmaceutical and critical environments.
Our commitment to reliability, integrity, and results drives everything we do. We are dedicated to providing stability, career growth, and professional development opportunities for our employees.
About the Opportunity
Securecorp is seeking an
experienced Control Room Operator
to join our team at a leading
biotechnology and pharmaceutical site in Broadmeadows
.
This is an excellent opportunity for a highly experienced security professional who has a strong background in
control room operations, CCTV monitoring, access control and security systems
.
Working within a highly regulated and security-conscious environment, the successful candidate will play an important role in maintaining the safety and security of the site, its people, assets and operations.
The role requires an individual who is
highly vigilant, professional, technologically capable and exceptionally detail-oriented
, with the ability to follow strict procedures and respond appropriately to incidents and security events.
Duties and Responsibilities




As a Control Room Operator, your responsibilities will include:
Operate and monitor the site's control room and associated security systems
Monitor CCTV systems and identify suspicious activity, security risks and incidents
Manage and monitor
electronic access control systems
Monitor alarms, security systems and site activity
Control and verify authorised access to secure areas
Respond appropriately to security, safety and emergency events
Coordinate with Security Officers, site management and emergency services when required
Review CCTV footage and provide accurate information to assist with investigations
Maintain comprehensive control room logs, incident reports and security records
Accurately document and escalated incidents in accordance with site procedures
Monitor multiple systems and information sources simultaneously
Identify potential security threats and take appropriate action
Support investigations through CCTV review, information gathering and accurate reporting
Ensure all security procedures, site protocols and access requirements are strictly followed
Maintain confidentiality when dealing with sensitive site information
Provide professional communication and support to site personnel, contractors and visitors
Key Selection Criteria
We are looking for an experienced security skilled who can demonstrate:
Previous Control Room Operator experience is essential
Strong experience with
CCTV and security monitoring systems
Proven experience with
electronic access control systems




Excellent computer skills and confidence working across multiple computer-based systems
Exceptional attention to detail and strong observational skills
Ability to monitor multiple screens, systems and information sources simultaneously
Ability to accurately record and manage large amounts of information
Strong written and verbal communication skills
Excellent understanding of confidentiality and information security
Ability to strictly follow procedures, policies and site protocols
Sound judgement and the ability to remain calm and professional under pressure
Strong incident management and reporting skills
Ability to work independently while communicating effectively with the wider security team
Experience working within a
pharmaceutical, biotechnology, manufacturing, laboratory, medical, critical infrastructure or highly regulated environment
will be highly regarded
Current Victorian Security Licence
Current First Aid & CPR certification
This position is specifically suited to an experienced Control Room Operator with strong computer, CCTV and access control capabilities. Previous control room experience is essential.
Rostered Hours
12 Hour Rotating Roster - DAYS & NIGHTS
The role operates within a
24/7 security workplace
, with flexibility required to work rotating shifts, including days, nights, weekends and public holidays as required.
Employee Benefits
Recognition and Rewards:
Celebrate your achievements through employee rewards and commendations.
Career Growth:
Access opportunities for career progression and professional development.
Wellbeing Support:
Access our Employee Assistance Program and wellbeing platform, including free health checks and exclusive discounts with major retailers, restaurants, fitness centres and more.
Skill Development:
Develop your professional and personal skills through our range of online learning programs.
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📌 Control Room Operator | Northern Suburbs (Melbourne)
🏢 Securecorp
📍 Melbourne