Office Manager / Service Coordinator (Melbourne)

Office Manager / Service Coordinator (Melbourne)

20 Sep
|
Peninsula Technologies
|
Melbourne

20 Sep

Peninsula Technologies

Melbourne

Be the Backbone of a Growing Electrical & Technology Business
Preview:
Bring your organization, communication and coordination skills to a growing electrical and technology company servicing Melbourne's Mornington Peninsula and South-East.
Location:
Mornington Peninsula, VIC
Company:
Peninsula Technologies
Type:
Part-Time / Full-Time – Flexible for the Right Person
Salary:
Negotiable based on experience
ABOUT US
Peninsula Technologies
is a growing electrical and technology company servicing the Mornington Peninsula and Melbourne's South-East.
We specialize in
electrical, security, CCTV, access control, home automation, audio visual, networking and integrated technology systems
, working across high-end residential, commercial and construction projects.
Our team works across everything from residential service calls through to large-scale new homes and commercial projects involving multiple trades, suppliers and technologies.
As the business continues to grow, we're looking for an
organized, confident and proactive Office Manager / Service Coordinator
who can take ownership of the day‐to‐day administration and help keep our team, jobs and customers organized.
ABOUT THE ROLE
This is a hands‐on role where no two days are exactly the same.
You'll work closely with the Director and our technicians, helping coordinate jobs from the initial customer enquiry through to scheduling, ordering, invoicing and completion.
A major part of the role will be managing our
AroFlo job management system
, ensuring jobs, schedules, purchase orders, invoices and customer information are kept organized and up to date.




We're looking for someone who doesn't need to be constantly told what to do. You'll be comfortable taking ownership, following things up and making sure nothing falls through the cracks.
KEY RESPONSIBILITIES
Manage incoming phone calls, emails and customer enquiries
Coordinate technicians' schedules, service calls and project work
Manage and maintain jobs within
AroFlo
Create new jobs and ensure job information is accurate and up to date
Prepare and send quotes, invoices and purchase orders
Follow up outstanding quotes, invoices and customer enquiries
Coordinate materials, suppliers and deliveries with technicians
Assist with accounts payable and receivable administration
Maintain customer, supplier and project records
Assist with compliance documentation and general business administration
Communicate with builders, clients, suppliers and other trades
Help the Director stay on top of outstanding tasks, jobs and customer follow‐ups
Continually look for ways to improve our systems and office processes
ABOUT YOU
You're the kind of person who enjoys bringing organization to a busy environment.
You don't get overwhelmed when the phone is ringing, technicians need information and customers are waiting for answers. Instead, you're good at prioritizing what needs to happen and getting things moving.




You're confident speaking with customers and tradespeople, have excellent attention to detail and aren't afraid to follow someone up when something needs to get done.
You'll thrive in this role if you:
Have previous experience in
administration, service coordination or office management
Ideally have experience within the
electrical, construction, security, trades or service industry
Have experience using
AroFlo
, Simpro, ServiceM8 or similar job management software
Are confident using Microsoft Office, email and cloud‐based business systems
Have excellent organizational and time‐management skills
Communicate professionally and confidently with customers
Can priorities multiple jobs and tasks without losing track of the details
Take ownership rather than waiting to be told what to do
Are comfortable following up customers, suppliers and staff
Have a positive attitude and enjoy working as part of a small team
Previous AroFlo experience would be highly regarded.
WHY WORK WITH PENINSULA TECHNOLOGIES?
Join a
small, close‐knit and growing team
Work directly with the business owner and have a genuine impact on how the business operates
Flexible working hours
for the right person ( school hours)
Opportunity for the role to grow as the company expands
Work across engaging projects involving some of the latest electrical, security and automation technology
Variety – this isn't a repetitive corporate administration role
Your ideas and improvements will actually be listened to and implemented
Long‐term opportunity for someone who wants to become an important part of the business
#J-*****-Ljbffr

📌 Office Manager / Service Coordinator (Melbourne)
🏢 Peninsula Technologies
📍 Melbourne

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