You will have responsibility for the operational performance and continued development of multiple medical practices. Working closely with the owners and leadership team, you will have significant autonomy to identify opportunities, solve problems and implement initiatives that improve both patient care and commercial performance. A major part of your role will be helping attract and retain exceptional people. You will lead the recruitment of GPs, nurses, Practice Managers and administrative staff, develop strong onboarding and training programs, and help create workplaces where great people genuinely want to stay. You will also have a strong commercial focus — understanding what drives the performance of a medical practice and implementing practical measures that improve efficiency, utilisation, revenue and sustainable profitability without compromising the quality of patient care.
Key responsibilities
Doctor recruitment and retention, including developing proactive GP recruitment pipelines and building relationships with prospective doctors
Recruitment, onboarding and retention of Practice Managers, nurses and administrative teams
Developing and implementing excellent induction, training and ongoing staff development programs
Managing employment, contractor and service agreements
Leading, mentoring and developing Practice Managers across multiple locations
Establishing clear KPIs, accountability and performance expectations
Analysing practice performance and identifying opportunities to improve revenue, efficiency and profitability




Implementing initiatives that deliver measurable improvements in practice performance
Improving appointment utilisation, workforce planning, billing processes and operational efficiency
Developing systems and processes that can be replicated successfully across multiple practices
About you
Significant experience in medical practice operations, healthcare management or multi-site operations
Demonstrated success recruiting and retaining doctors and high-quality staff
Strong commercial and financial acumen
A proven ability to improve business performance and profitability
Experience managing and developing managers and multidisciplinary teams
Excellent understanding of employment and contractor arrangements
Strong systems, process improvement and implementation capability
Confidence using data and KPIs to drive operational decisions
Excellent communication, negotiation and relationship-building skills
A hands-on leadership style and willingness to get involved when needed
About us
We are a growing network of medical practices servicing rural and regional communities across Queensland. Our practices exist because people living in rural and regional communities deserve access to excellent healthcare. For us, regional healthcare isn't an afterthought. It's the reason we are here. We want a leader who shares that belief. Someone who understands that a well run, financially sustainable practice isn't just positive business, it allows us to attract more doctors, employ more people, introduce more services and care for more patients.
Executive Business Manager - Operations and Performance
#J-*****-Ljbffr

📌 General Manager / Operations Manager (Queensland)
🏢 Important Company of the Sector
📍 Queensland