Job Description
NNSW - Williamtown Health Clerk - Casual (Any 2 days from Monday to Friday)
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Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic prospect to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.
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What's On Offer
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Work-life balance - predictable hours, finish on time, Christmas & New Year Leave
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Safe, respectful environment - professional, health focused patient cohort
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Collaborative team - feel valued and supported in a multidisciplinary team
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No financial transactions - focus on clerical and administrative support only
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Civilian role - be part of the mission without wearing the uniform
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Practical perks - free parking and uniforms
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Wellbeing support - mental health resources and lifestyle discounts
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About The Health Centre
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Located 30km north of Newcastle at RAAF Base Williamtown, Australia's premier fighter pilot training base. The base is one of the busiest in NSW, employing over **** people. The health centre provides primary medical, aviation medical, outpatient, dental, nursing, physiotherapy, mental health, and pharmaceutical services. Standard operating hours are generally ********* Monday - Friday.
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What You'll Do
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Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
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Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
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Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
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Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
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Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.
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What You Bring
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Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
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Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
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Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
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Sound computer literacy and experience with electronic health record systems highly regarded.
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Who We Are
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Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.
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Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.

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