Job Description
Production Process Technician
Howlong, NSW | Full-time
We've just finished a multi-million dollar factory upgrade — and we want a technician who can help us get the most out of it.
Murray River Pet Food is a proudly Australian, family-owned business on the Murray River, making high-quality, air-dried pet food and treats for wholesale, retail and private label brands.
We're after a Production Process Technician who can move across our production floor, solve problems at the root cause, and help lift line performance across the board.
About the role
As a Production Process Technician, you'll set up, changeover and monitor our packing lines and multi-head combination scales, working flexibly across all production rooms as priorities shift.
You'll apply strong problem-solving skills to diagnose technical and operational issues, liaise directly with machine suppliers and OEM representatives, and work alongside our Maintenance team on preventative maintenance and continuous improvement.
You'll also provide technical guidance and hands‐on mentoring to Production Operators and Line Setters - this role gives advice and direction on efficiency and process, but doesn't carry formal supervisory or people‐management responsibility.
What you'll be doing
Running and optimising the lines
Set up, changeover and monitor packing lines to meet safety, quality and production standards
Diagnose the root cause of technical and operational issues, not just the symptoms
Conduct quality checks and calibrate machinery against our standards
Cross-room flexibility and supplier liaison
Work flexibly across all production rooms as priorities change, applying consistent standards throughout
Liaise directly with machine suppliers and OEM representatives to resolve technical issues and support servicing
Escalate issues beyond the role's scope to the Team Leader/Supervisor
Maintenance and continuous improvement
Carry out routine preventative maintenance and repairs on production equipment




Work with the Maintenance team on maintenance plans and parts sourcing
Support process improvements and new equipment installations
Team collaboration
Provide technical guidance and constructive feedback to Production Operators and Line Setters
Contribute to team discussions and continuous improvement initiatives
Safety first
Follow SOPs and help maintain a clean, compliant working environment
Report incidents promptly and contribute to a strong safety culture on the floor
What you'll bring
A trade qualification in mechanical, electrical or a related field
Previous machine operating or line setting experience - essential
Experience in meat, food manufacturing or FMCG environments
A solid understanding of GMP, HACCP and WHS practices
Strong troubleshooting skills and the initiative to work through machine issues at the root cause
Confidence liaising with external suppliers or OEM representatives (highly regarded, not essential)
A team-oriented approach and the ability to advise and communicate clearly with people at every level
Willingness to work flexibly across multiple production rooms as required
You'll also need
A current driver's licence
Eligibility to work in Australia
To complete a pre-employment medical (including hearing test) and drug and alcohol screening
This is a physically active, production-floor role involving standing for extended periods, some lifting, and wearing PPE for extended periods - we're happy to talk through what that looks like day-to-day.
Most of our team works Monday to Friday across a 38‐hour week, with some flexibility around hours occasionally needed to support production.
Why MRPF
A genuinely varied, hands‐on role spanning production, maintenance and supplier liaison
A modern, newly upgraded facility and the chance to help shape how it runs
A supportive, team‐oriented work environment
Growth opportunities potential as we continue to invest in our people and our plant Applications close 21 September ****.
Murray River Pet Food is an equal chance employer.
All applications will be treated in strict confidence.

📌 Production Process Technician (New South Wales)
🏢 Murray River Pet Food
📍 New South Wales