Scent Australia is a leading fragrance marketing business servicing more than 4,000 commercial clients nationwide.
Alongside our commercial scenting services, we partner with major retail, hospitality and lifestyle brands to create white label and fully customised fragrance products, including candles, diffusers, room sprays, perfumes and bespoke retail ranges.
We manage projects from initial concept and fragrance development through to sampling, production and delivery, working closely with local and international manufacturers.
About Scent Australia
Scent Australia is a leading fragrance marketing business servicing more than 4,000 commercial clients nationwide.
Alongside our commercial scenting services, we partner with major retail, hospitality and lifestyle brands to create white label and fully customised fragrance products, including candles, diffusers, room sprays, perfumes and bespoke retail ranges.
We manage projects from initial concept and fragrance development through to sampling, production and delivery, working closely with local and international manufacturers.
About the Role
Scent Australia is seeking a motivated and highly organised Sales & Administration Coordinator to support our sales team and help manage new business opportunities from initial enquiry through to completion.
This is an entry-level role suited to someone early in their career who is commercially minded, confident communicating with clients and interested in developing their skills across sales, administration and client relationship management.
You will assist with inbound sales enquiries, prepare proposals,



maintain our CRM and sales pipeline, follow up prospective clients and ensure all opportunities continue progressing. The role also includes general administration, managing incoming company calls and assisting with customer service enquiries.
The position offers a base salary plus commission and the opportunity to earn a performance bonus. As Scent Australia continues to grow, there will be genuine opportunities to take on greater responsibility and progress within the business.
Key Responsibilities
Respond to and qualify inbound sales enquiries
Follow up prospective clients, proposals and outstanding opportunities
Support the sales team in progressing leads and achieving sales targets
Maintain accurate CRM records and keep the sales pipeline up to date
Prepare proposals, quotations, presentations and contract documentation
Coordinate client meetings, check-ins and follow-up actions
Assist with sales reporting and pipeline updates
Prepare project handover information once a sale has been confirmed
Provide general administrative support to the sales team and senior management
Manage the company phone line and direct incoming calls appropriately




Assist with customer service enquiries and coordinate internal follow-up
Help ensure clients receive a professional and responsive experience throughout the sales process
About You
Highly organised, proactive and reliable
Confident communicating with clients by phone and email
Comfortable following up leads and discussing sales opportunities
Strong written and verbal communication skills
Commercially minded with an interest in sales and business development
Excellent attention to detail and follow-through
Able to manage multiple priorities in a fast-paced environment
Confident using Microsoft Office and comfortable learning CRM systems
Previous experience in sales, administration, retail, customer service or a similar role is beneficial but not essential
Remuneration
Base salary of $55,000–$65,000 plus superannuation
Commission based on eligible sales
Performance-based bonus opportunity
Why Join Us?
Earn commission and have the opportunity to receive a performance bonus
Join a leading fragrance marketing business with more than 4,000 commercial clients nationwide
Gain hands-on experience across sales, client relationships and administration
Work with major retail, hospitality and lifestyle brands
Work directly with senior leadership in a fast-paced, entrepreneurial setting
Take on genuine responsibility in a role that can grow alongside the business
Build a strong foundation for future career progression within Scent Australia
Enjoy a team lunch provided every Frida
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📌 Sales & Administration Coordinator (Melbourne)
🏢 Scent Australia
📍 Melbourne