Job Description
n
Join a supportive team in a reliable, well-established Australian business
n
Take ownership of a fast-paced, varied role where you can make an impact
n
Enjoy long-term career growth with training, development and job security
n
n
Do you have excellent communication skills and a passion for customer service? Are you looking for an engaging role with a leader in the Australian glass and aluminium industry?
n
Our Woodridge Windows & Doors branch specialises in aluminium window and door solutions for residential, architectural homes and commercial projects. We're seeking a friendly and organised Internal Sales Representative to provide outstanding customer service to clients across Gold Coast and surrounding areas.
n
About G. James
n
G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,700 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.
n
The Role
n
Be the friendly, knowledgeable face of our branch. You'll assist walk-in customers and respond to phone and web enquiries, understand their needs, and provide the right product solutions while delivering outstanding service.
n
Key responsibilities:
n
n
Provide product advice and prepare accurate quotes using V6, in line with Australian Standards, NCC and Design Pressures.
n
Follow up on leads and convert inquiries into sales.
n
Maintain strong product knowledge and deliver excellent customer service
n
Meet KPIs for response time, quote accuracy, conversions,



budgets and customer satisfaction
n
n
About You
n
n
Open to training and feedback, with a desire to learn and share fresh ideas.
n
A team player who collaborates, contributes to targets, and celebrates success.
n
Passionate about supporting others and creating positive experiences.
n
Strong written and verbal communication skills, with a proactive and solutions-focused mindset.
n
Aligned with our company values and culture.
n
Industry experience is preferred.
n
You bring enthusiasm, energy, and a can-do attitude to everything you do.
n
n
The Benefits
n
n
Competitive salary package in line with experience.
n
Full-Time permanent position with immediate start available.
n
Health insurance benefits - 7% discount with BUPA.
n
Access to Employee Assistant Program - TELUS Health.
n
Career training and development opportunities across the G. James Group.
n
Free on-site parking.
n
Positive safety culture and team environment.
n
Excellent employment conditions and stability with our Australian Family-owned business committed to manufacturing in Australia.
n
n
Please note:
n
The successful applicantwill be required to undertake a full pre-employment medical including drug and alcohol screening.
n
While we value the role of recruitment agencies, we are not accepting candidates through agencies at this time.
n
G. James is an equal opportunity employerFor more information visit . James celebrates109 years in ****

📌 Internal Sales Representative (Queensland)
🏢 G.James
📍 Queensland