The purpose of the Administration Support – Front Reception is to deliver a professional first point of contact for the College and is responsible for providing administrative services across a broad range of activities to staff, students and parents, ensuring efficient operation of day-to-day activities.
Skills Required
Interpersonal skills and customer service are a priority
Positive knowledge of Microsoft Office programs and advanced computer skills are required
Ability to develop a wide range of skills consistent with the administrative tasks being carried out within the office environment
Ability to prioritise work under pressure, problem solve and manage workload
Ability to assist with the organisation of bookings and events
Must maintain confidentiality
Ability to work as part of a team
Must be well presented, trustworthy, confident and act in a professional and positive manner
Key Tasks
Administration Support
Front reception counter – answering phone, responding to all queries
Passtab – including management of sign-in process and quickpins
Photocopying, scanning, filing, emailing, laminating and faxing of documents
SIMs – including student timetables, GPA reports, absences, activities
Maintain keys and key register/FOB
Updating of staff training register
Ensure that all student enrolment packs and staff induction packs are compiled and up to date
Verification of enrolment and centrelink letters
Sort outgoing and incoming mail and deliver mail and messages to staff pigeon holes promptly
Mail-outs – organising labels and distribution of various correspondence
Processing of lunch and student session passes and ID cards
Assist with hire of College facilities
Assist in office administration duties including cash handling and EFTPOS transactions




Setting up and taking of bookings for events
Liaise with staff, school councillors, students, parents, service providers and Government Departments
Perform other duties as directed by Business Manager and Office Manager
All administration duties for the entirety of the Wodonga Network's bus scheduling, including issuing passes, issue resolution and dissemination of information to all relevant parties
Coordination of chartered bus services, working with a high level of communication, and interpersonal skills with an ability to interact constructively and collaboratively with all staff, parents, students, external bus providers, and departmental staff
Monitoring of daily bus routes including following up to understand exceptions i.e wrong stops, route deviations, delays, travel without pass etc
Providing emergency management assistance in the event of road closure/natural disaster
Processing new bus enrolments and allocating new students
Distribute information to families and client schools about SBP services running in the area
Key Selection Criteria
SC1
Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.
SC2
Demonstrated capacity to work and collaborate with others in a team environment.
SC3
Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.
SC4
Possess the technicalknowledge and expertise relevant to the position.
SC5
Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.
SC6
A commitment to professional learning and growthfor both self and others.
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📌 Administration Support/Bus Liaison Officer (Victoria)
🏢 Wodonga Senior Secondary College
📍 Victoria