Help In Support Pty Ltd
Contract/Subcontractor | Flexible Hours | NDIS
Help In Support is seeking an experienced and motivated NDIS Support Coordinator to join our team on a subcontractor basis.
This opportunity would suit an experienced Support Coordinator who can confidently manage their own caseload while maintaining a strong focus on participant outcomes, safeguarding, compliance, and effective management of NDIS funding.
About the Role
As a Support Coordinator, you will work directly with NDIS participants to help them understand and implement their NDIS plans, effectively manage their funding and connect with appropriate services to achieve their individual goals.
Key responsibilities include:
Providing high-quality, person-centered Support Coordination
Supporting participants to understand their NDIS plans, funding and available supports
Monitoring and managing participant NDIS budgets across different support categories
Supporting participants to appropriately allocate funding across Core, Capacity Building, Capital and other relevant support categories
Monitoring expenditure and plan utilization to help ensure funding remains sustainable throughout the plan period
Identifying potential over-utilization or under-utilization of funding and taking appropriate action
Assisting participants to understand funding flexibility, stated supports and relevant funding restrictions
Working with participants, plan managers and providers to monitor expenditure and resolve funding or service-related issues
Connecting participants with suitable NDIS, mainstream and community supports
Coordinating services across complex support networks




Liaising with participants, families, nominees, guardians, allied health professionals, plan managers and service providers
Preparing progress reports, plan review reports and other NDIS documentation
Maintaining accurate, timely and professional case notes and records
Identifying and responding appropriately to participant risks, incidents and safeguarding concerns
Understanding and meeting relevant NDIS compliance and reporting requirements
Working in accordance with the NDIS Practice Standards and NDIS Code of Conduct
Maintaining appropriate professional boundaries, privacy and confidentiality
Supporting participant choice, control, dignity and independence
Escalating risks, incidents or safeguarding concerns appropriately and in a timely manner
About You
We are looking for someone who:
Has demonstrated experience working as an NDIS Support Coordinator
Has a strong understanding of NDIS plans, funding structures and support categories
Has demonstrated experience monitoring participant budgets, plan utilization and expenditure
Can identify funding risks and support participants to maximize their plan while maintaining appropriate budget sustainability




Understands the different NDIS support categories and how funding may be utilized in accordance with a participant's plan
Has a sound understanding of NDIS compliance requirements, safeguarding and risk management
Has a strong working knowledge of the NDS Code of Conduct
Understands incident management, reportable incidents, participant rights, privacy and duty of care
Can confidently manage their own caseload and competing priorities
Has strong written communication, documentation and report-writing skills
Can identify potential risks and elevate safeguarding or compliance concerns appropriately
Is reliable, organized, responsive and able to work independently
Demonstrates a strong commitment to participant choice and control
Can build effective professional relationships with participants, families and multidisciplinary stakeholders
Requirements
The successful applicant will be required to have:
Current ABN
Appropriate professional indemnity and public liability insurance
Current NDIS Worker Screening Check
Working with Children Check where applicable
Current National Police Check
Relevant qualifications and/or demonstrated experience in disability, community services or a related field
Own computer, phone and reliable internet access
What We Offer
Subcontractor arrangement
Flexible working arrangements
Opportunity to independently manage your caseload
Administrative and organizational support
Supportive management and clear compliance processes
Prospect to work with an established and growing NDIS provider
Potential to increase your caseload as referrals become available
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📌 Ndis Support Coordinator – Subcontractor (Melbourne)
🏢 Help In Support
📍 Melbourne