Sales / Administrative Assistant at TEIN Australia Pty Ltd. The primary focus of this role is Sales Assistant duties, working closely with our dealers while assisting with the import and distribution of high-quality suspension products across the Australian and New Zealand markets.
The role involves building and maintaining solid dealer relationships, responding to enquiries and providing friendly, knowledgeable service.
Key responsibilities
Respond to dealer and end user enquiries about our products
Support the sales team with quotations and order processing — checking stock availability, pricing, and delivery timelines
Help plan and run marketing activities — trade shows, events, dealer promotions, and social media (Instagram, Facebook, etc.)
Maintain internal work manuals/process documentation
Support travel arrangements for sales staff and management
Collaborate closely with the sales/admin team and other departments to keep operations running smoothly
Take on other ad hoc tasks to support the Company as needed
About you
Business-level English (spoken and written)



required; Japanese language ability is desirable.
Must hold a visa that allows long-term/full-time work rights in Australia.
Comfortable using Microsoft Office (Word, Excel, etc.); experience with Xero would be beneficial.
Proactive attitude toward improving work processes.
Solid knowledge of/or experience in the automotive industry, particularly automotive suspension, is strongly preferred.
Experience with social media marketing (e.g. Instagram) would be an advantage.
About us
TEIN Australia is the Australian subsidiary of Japanese suspension manufacturer TEIN. We import, distribute and support a wide range of high-quality suspension products across the Australian and New Zealand markets.
We work with automotive dealers, 4x4 specialists and performance shops, supplying products including height-adjustable suspension for passenger vehicles, OE replacement parts, 4x4/SUV suspension kits and Electronic Damping Force Controllers (EDFC series).
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📌 Sales / Administrative Assistant (Melbourne)
🏢 TEIN Australia
📍 Melbourne