20 Sep
|
Lake House
|
Victoria
20 Sep
Lake House
Victoria
Lake House is seeking an experienced
Senior Waiting Staff
member to join our team in Daylesford. This is a
full-time position
that offers a fantastic opportunity to contribute to our experienced front-of-house service team and deliver exceptional dining experiences to our guests. As Senior Waiting Staff, you will be instrumental in setting the standard for service excellence, and ensuring that every guest interaction reflects our commitment to hospitality and quality. This role is perfect for someone with a passion for the hospitality industry who is ready to take make a meaningful impact on our restaurant's success.
Key responsibilities
Delivering outstanding, attentive service to guests whilst maintaining the highest standards of professionalism and courtesy
Taking food and beverage orders accurately and efficiently, with detailed knowledge of our menu offerings and wine selection
Ensuring tables are set correctly and maintained throughout service, with meticulous attention to detail
Managing the pace of service and coordinating with the kitchen team to ensure timely delivery of meals
Handling guest queries, requests, and complaints with professionalism, discretion, and a solutions-focused approach
Maintaining knowledge of current menu items, specials, and promotional offerings to enhance the guest experience
Assisting with inventory management, restocking of service items, and maintaining a clean and organised dining area
Supporting the restaurant team during peak service periods and special events
What we're looking for
Minimum 3–5 years' experience as waiting staff in a professional, upmarket dining establishment
Proven leadership experience with the ability to mentor, train, and motivate junior staff members
Excellent customer service skills with a genuine passion for delivering memorable dining experiences
Strong knowledge of food and beverage service, including wine pairing and menu knowledge
Outstanding communication skills, with the ability to interact confidently with guests and team members
Ability to remain calm and composed during busy service periods, with strong problem-solving skills
Meticulous attention to detail and a commitment to maintaining high standards of presentation and cleanliness
Flexibility to work evenings, weekends, and public holidays as required
Current RSA (Responsible Service of Alcohol) certification or willingness to obtain it
Physical fitness and stamina to stand for extended periods and carry items safely
Excellent time management and organisational abilities
A professional appearance and polished demeanour
Preferred: Experience in a fine dining or Michelin-star environment would be advantageous
What we offer
Lake House is committed to creating a supportive and rewarding work environment for our team. We offer competitive remuneration, including competitive gratuities . Our benefits include staff meals during shifts, career development and training opportunities to enhance your skills, and a collaborative workplace culture that values and recognises excellence. Join us and be part of a passionate team dedicated to delivering exceptional hospitality.
About us
Lake House is a distinguished dining establishment located in the heart of Melbourne, committed to providing guests with exceptional food, outstanding service, and memorable experiences. Our restaurant celebrates culinary excellence and a warm, welcoming atmosphere, drawing inspiration from our location and commitment to quality. We pride ourselves on our team's dedication to hospitality and our reputation for excellence within the Melbourne dining scene. We are passionate about creating a workplace culture where our staff feel valued, supported, and motivated to deliver their best every day.
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📌 Senior Waiting Staff (Victoria)
🏢 Lake House
📍 Victoria