You'll coordinate daily deliveries and collections, plan efficient driver runs and respond to changing priorities throughout the day. You'll prepare driver runsheets, monitor deliveries, track freight with airlines and CTOs, update our eTrack dashboard and ensure freight movements are accurately recorded and closed. This is a hands-on operational role in a fast-paced e-commerce and freight environment combining transport allocation, freight coordination, customer service, compliance and administration.
Key responsibilities
Track and trace freight and keep customers updated on delivery status and delays
Register and process freight accurately within our systems
Coordinate drivers and monitor progress throughout the day
Complete out-turns, pre-alerts and operational file management
Assist with forklift operation, air cargo reporting, billing and general administration
Help resolve delivery delays, freight issues and other day-to-day operational problems
Support customs, biosecurity and regulatory compliance, including underbond movements andICS/eTrack updates




Prepare driver runsheets and monitor deliveries
About you
Experience in transport, logistics, freight forwarding or e-commerce operations
Strong communication, time-management and problem-solving skills
Experience with ICsystem system is preferable but not essential
Experience with customs systems or bonded freight is desirable, but not essential
Reliable, accurate and comfortable taking ownership of your work
Able to communicate confidently with drivers, customers and internal teams
Able to adjust quickly when operational priorities change
Casual position with chance to transition to permanent employment for the right person
Full-time hours Monday to Friday, 7am–3pm
Opportunity to build a longer-term career in transport and logistics
Exposure across transport allocation, air freight, customs and operational compliance
About us
AMS eGroup is an established international e-commerce logistics business operating from Keilor Park.
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