Casual / Part time Ecommerce Assistant / Customer Service
We're looking for a friendly, organised and digitally confident person to support the day-to-day customer service and ecommerce needs of our fashion websites.
This is a varied role combining customer care, website support and digital marketing—perfect for someone who loves fashion, enjoys helping people and is comfortable working across different online platforms.
What you'll be doing
Responding to customer DMs and comments across our social media channels
Replying to customer emails in a warm, helpful and professional way
Uploading product imagery, descriptions and other content to our websites
Assisting with ecommerce and digital marketing tasks
Supporting website updates, promotions and product launches
Coordinating Betty Cares clothing packs for women in need
Helping with other customer service and ecommerce tasks as required
About you
You're a clear,



friendly and confident communicator
You have excellent attention to detail
You're organised and comfortable managing tasks independently
You're confident using social media and learning new digital platforms
You have an interest in fashion, ecommerce and digital marketing
Previous experience in customer service, retail, fashion or ecommerce would be an advantage
A few things that make working with us a little different
We genuinely care about our people – with mental health days, paid time for preventative health appointments and paid parental leave.
Early finishes on Fridays – because we all deserve a head start on the weekend.
Monthly clothing allowance – enjoy our brands and make them your own.
#J-*****-Ljbffr

📌 Casual / Part-Time Ecommerce Assistant / Customer Service (Melbourne)
🏢 SASS Clothing
📍 Melbourne