Job Description
Location: Canning Vale, WA
n Employment Type: Full-time | Permanent
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Join DDH1 Drilling
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DDH1 Drilling is a leading Australian mineral exploration drilling contractor and part of the Perenti Group. With a national fleet and operations spanning head office, regional depots and remote drill sites, our IT team plays a critical role in keeping our people and operations connected.
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We're looking for an experienced IT Support Engineer to join our team in Canning Vale and provide hands‐on technical support across our office, regional locations and national drill fleet.
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About the Role
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This is a hands‐on, individual contributor role where you'll work closely with the IT Manager and wider IT team to provide day‐to‐day IT support, systems administration and infrastructure support.
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You'll be involved across a broad range of technologies, including Microsoft 365, Entra ID, Azure, networking, server infrastructure and cyber security, while also supporting technology across our remote drilling operations.
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Key Responsibilities
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Provide responsive technical support across hardware, software, network and account issues.
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Support laptops, desktops, mobile devices, printers, meeting room technology and other end‐user equipment.
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Manage user onboarding and offboarding, including Microsoft 365, Entra ID, device provisioning and access.
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Administer and maintain Microsoft 365, Azure, Teams, SharePoint and Exchange Online.
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Support network infrastructure including firewalls, switching, Wi‐Fi, VPN and remote site connectivity.
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Provide IT support to our drill rigs and regional depots, including remote and occasional on‐site support.
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Support field technology such as telematics, cameras and connectivity equipment.
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Assist with cyber security operations including endpoint protection, patch management, vulnerability remediation and identity/access management.
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Monitor and triage security alerts, escalating incidents where required.
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Maintain IT assets, software licensing, documentation and troubleshooting procedures.
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Work with internal teams and external vendors to resolve issues and improve IT processes.
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Travel to regional and remote sites when required.
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About You
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We're looking for someone who is technically capable, practical and comfortable working independently in a fast‐paced operational workplace.
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You will have:
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3–4 years' experience in IT Support, Systems Administration or a similar role.
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A qualification in IT or a relevant field will be highly regarded.
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Relevant certifications (e.g. Microsoft, Fortinet NSE, CompTIA Security+ or similar).
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Strong hands‐on experience with Microsoft 365, Entra ID, Windows Server and Azure fundamentals.
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Exposure to SIEM/NDR tooling (e.g. Darktrace) or security monitoring.
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Solid networking knowledge, including firewalls, switching, Wi‐Fi, VPN and remote connectivity.
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An understanding of cyber security fundamentals including endpoint protection, patching and identity/access management.
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Strong troubleshooting and problem‐solving skills.
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Excellent communication skills and the ability to explain technical issues in plain language.
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Willingness to travel to regional and remote sites.
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Australian citizenship or Permanent Residency.
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Experience supporting a distributed or field‐based workforce, particularly within mining, drilling, construction or a similar industry, will be highly regarded.
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Why Join DDH1?
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This is an opportunity to join a supportive IT function and work across a diverse technology environment where your skills will have a direct impact on our people and operations.
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You'll have the opportunity to work across IT support, infrastructure, cloud systems, networking and cyber security, while gaining exposure to the unique technology requirements of a national drilling operation.

📌 It Support Engineer (Western Australia)
🏢 Perenti Global
📍 Western Australia