Choice Aged Care is a recognised leader in the delivery of professional healthcare services across Australia's aged care sector. We are committed to advocating for vulnerable and at-risk populations while supporting our industry partners with high-quality, evidence-based solutions.
Choice Chemist specialisesin providing medication management, riskminimisation, and consultation services. We pride ourself on the trust that we have built within our community by providing much needed support.
About us
Choice Aged Care is a recognised leader in the delivery of professional healthcare services across Australia's aged care sector. We are committed to advocating for vulnerable and at-risk populations while supporting our industry partners with high-quality, evidence-based solutions.
Choice Chemist specialisesin providing medication management, riskminimisation, and consultation services. We pride ourself on the trust that we have built within our community by providing much needed support.
About the role
We are looking for an experienced and motivated
Pharmacy Operations Coordinator
to join our team. This is a varied role that combines
retail pharmacy, project coordination, and customer service.
You will play an key role in supporting the day-to-day operations of the pharmacy while identifying opportunities to improve services, develop the business and deliver projects that support our customers, clients, and care organisation partners. You will also be a key support to our national team of pharmacists through strong administrative coordination.
The successful applicant will need to demonstrate excellent customer service, high level of communication skills, ability to adapt to the evolving needs of the business, and a desire to aid in improving the health outcomes of our diverse client base.
Reporting to the Pharmacy Manager, this role sits within our pharmacy and group office corporate function.



You will have exposure across different areas of the business and work dynamically to achieve success.
This role is located in Wellcamp, Toowoomba and you will work 38hrs per week across standard retail hours Monday to Friday.
Key Responsibilities
Support the Pharmacy Manager with day-to-day operations of the pharmacy and retail environment
Provide excellent customer service and build strong relationships with customers, clients, and stakeholders
Identify and support business development opportunities to grow the pharmacy services and retail offerings
Assist with retail service, merchandising, education, and customer engagement
Support coordination of projects, systems, and processes used in clinical and administrative workflows
Contribute to project planning and meeting project objectives and deliverables
Ensure efficient data management and maintain the data integrity of records within our internal databases
Work collaboratively with remote cross-functional teams
Adapt to changing priorities and supporting the team where required
Answer and triage telephone calls
Support onsite pharmacists in their delivery of clinical services to clients
Your Skills & Experience
We are looking for someone who is confident working in a pharmacy environment and enjoys a role where
no two days are necessarily the same
.
You will have:
3-5 years' experience working in a retail pharmacy environment highly regarded
Certificate III or higher in Pharmacy or Administration Management highly regarded
Strong customer service and communication skills
Excellent administrative and organisational skills
An interest in business development, retail and improving the customer experience.
Experience coordinating tasks, projects, or initiatives
A proactive approach to identifying opportunities and solving problems
The ability to manage competing priorities and meet deadlines
The ability to adapt positively to changing business needs and priorities
Confidence working with different people and building positive relationships
Good technology and computer skills
#J-*****-Ljbffr

📌 Pharmacy Operations Coordinator (Toowoomba)
🏢 Choice Aged Care
📍 Toowoomba