Job Description
AustralianSuper is seeking a Senior Member Resolution Officer – Administration to lead complex complaint investigations and deliver fair outcomes. You will coach MROs, manage IDR workflows, and collaborate with stakeholders to identify root causes and drive improvements.
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You will contribute to governance and risk management while supporting a high-performance, adaptable workplace culture at AustralianSuper in Melbourne.
📌 Senior Member Resolutions Lead - Coaching & Complex Complaints (Melbourne)
🏢 AustralianSuper
📍 Melbourne
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