Job Description
We're partnering with a leading national organisation to recruit an experienced Payroll Officer to join their high-performing team. This role plays a critical part in delivering accurate, timely payroll services while supporting a robust culture of service excellence.
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About the Role
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As a Payroll Officer, you'll be responsible for end-to-end payroll processing across a large, complex workforce. Working within a collaborative environment, you'll support both line managers and employees by delivering high-quality payroll services and resolving queries efficiently. You'll also play a key role in identifying opportunities to improve processes and enhance the overall employee experience.
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Key Responsibilities
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Process end-to-end payroll activities, ensuring accuracy and compliance with policies and legislation
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Manage pay cycles, including terminations, reconciliations, overpayments, and reporting
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Create and review off-cycle and ad hoc payments
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Investigate and resolve Tier 2 payroll queries within SLA timeframes
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Monitor and action Payroll Control Centre (PCC) alerts
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Maintain strict data integrity and confidentiality across all systems
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Support system updates, UAT testing, and process improvements
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Collaborate with internal teams to support business-as-usual operations and projects
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Provide responsive, professional support to stakeholders across the business
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About You
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Payroll experience, ideally within a high-volume environment is required
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Strong knowledge of payroll legislation, enterprise agreements, and compliance requirements
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Experience using SAP & SuccessFactors is a must!
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High attention to detail with the ability to manage complex payroll processes
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Strong communication skills with a customer-focused mindset
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Tech-savvy and adaptable, with a proactive approach to continuous improvement
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Able to work both independently and collaboratively within a team
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Why Apply?
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Join a well-established, reputable organisation
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$46ph+ Super
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Be part of a collaborative and high-performing payroll team
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Opportunity to contribute to process improvements and system enhancements
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Contract: Fixed term 4 months
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Location: Eight Mile Plains
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Work model: Hybrid (office-based during onboarding then 2 days from home)
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Team environment: Large, supportive shared services function
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📌 Payroll Officer (Queensland)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Queensland