Asphalt Technical Lead - Product Support
Vertu Equipment Victoria Pty Limited – Dandenong VIC
As the Asphalt Technical Lead – Product Support at Vertu Equipment, you'll become the key technical point of contact for Vertu's asphalt product range. This is a hands‐on role where you'll be on the tools, in the field and working directly with customers, while also helping build the technical capability of the asphalt division from the ground up. The role covers Victoria initially, with interstate, New Zealand and Pacific travel required from time to time. Asphalt work is often time‐critical and performed at night or on weekends, so flexibility around customer breakdowns and paving shifts is important.
Key responsibilities
Commissioning recent profilers, pavers and asphalt plant equipment
Diagnosing and repairing mechanical, hydraulic, electrical and control system faults
Providing technical support to customers and service technicians
Supporting customers during critical paving and profiling operations
Setting up pavers, screeds, grade control and associated systems
Providing first‐line technical support for asphalt plants and coordinating specialist contractors where required
Conducting operator and maintenance training
Managing warranty investigations and technical escalations with SANY
Mentoring technicians and apprentices as the team grows
Working closely with Sales, Parts and Service to deliver a strong customer experience
About you




A trade qualification in Heavy Diesel, Mobile Plant, Plant Mechanics, Fitting & Turning or equivalent
3+ years' experience working on heavy mobile plant or similar field‐service equipment
Strong hydraulic and electrical diagnostic skills
Experience working independently in the field
Experience with asphalt pavers, profilers or asphalt plants is highly desirable
Experience with screeds, grade control or machine control systems is advantageous
Exposure to PLCs and electronic control systems is advantageous
About us
Vertu Group is one of the fastest-growing heavy machinery dealers in Australasia, representing SANY across Victoria, New Zealand and the Pacific. We're building something different from the traditional equipment dealership — combining great equipment with serious local aftermarket support and a genuine focus on our customers. This role is being established as we build our asphalt business, meaning you'll have a genuine opportunity to shape how we support the product, customers and service team from day one.
Competitive salary package based on experience
Fully maintained company vehicle
Fuel card and tolls
Specialist tooling and field service equipment
Company phone and laptop
Uniform and PPE
SANY factory and product training
Genuine career progression
Opportunity to work with new equipment and technology
A hands‐on role with significant responsibility and autonomy
#J-*****-Ljbffr

📌 Asphalt Technical Lead - Product Support (Melbourne)
🏢 Vertu Equipment Victoria Pty
📍 Melbourne