We're a fast-growing, Australian owned fire protection business with more than 20 years in the industry.
We're a down-to-earth team that works hard, backs each other and takes pride in doing a great job. We're growing quickly, which means there are plenty of opportunities to learn, take on new challenges and build a career with us.
We're big on teamwork, positive attitudes and getting things done. If you're energetic, organised, enjoy a fast paced environment and want to be part of a team where your contribution genuinely matters - you'll fit right in.
The Opportunity
We are looking for an enthusiastic, energetic and positive person to join our team in a full-time, office-based role.
This is a great opportunity for someone who enjoys being busy, working as part of a team and taking ownership of their work. Our office is fast-paced and constantly moving, so you will need to be a quick thinker, organised and able to confidently manage competing priorities.
You will be an important part of our day-to-day operations, working closely with our service, administration and management teams to keep things running smoothly.
Key responsibilities include:
Answer and direct telephone calls professionally
Provide productive customer support and respond to or direct enquiries
Monitor and manage incoming emails, forwarding them to the appropriate department or team member
Create and close tasks relating to quotes and general administration




Coordinate with subcontractors and maintain positive working relationships
Manage and coordinate technician schedules
Perform general office administration tasks
Support other departments as required to help ensure smooth daily operations
The Ideal Candidate
Is enthusiastic, energetic and brings a positive attitude to work
Enjoys working in a busy, fast-paced environment
Is a quick thinker who can problem-solve and make sound decisions
Has excellent verbal and written communication and organisational skills
Can multitask and confidently manage changing priorities
Is confident using computers, including Microsoft 365, and learning new systems
Takes pride in their work and is willing to go the extra mile
Works well both independently and as part of a supportive, energetic team
Previous experience in fire protection or a related industry will be highly regarded but is not essential
Why Join Us?
We are a growing business with plenty of opportunity for the right person to develop and progress.
Genuine career growth and development opportunities
Incentives for achieving positive outcomes
Friendly, energetic and supportive team environment
Full-time, office-based position with on-site parking
The opportunity to join an established and growing fire industry business
Please note: Only shortlisted candidates will be contacted.
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📌 Office Administrator / Coordinator (Melbourne)
🏢 Fire and Wire
📍 Melbourne