Australian Unity is seeking a Senior Business Improvement Analyst to lead discovery, design and delivery of initiatives that improve member experiences within Insurance. You will partner with squads, SME, and Product Owners to shape human-centred, measurable and sustainable solutions.
You will simplify processes, reduce cost-to-serve and uplift operational capability while ensuring governance and compliance.
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📌 Senior Service Design & Improvement Analyst (Melbourne)
🏢 Australian Unity
📍 Melbourne
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