Job Description
Company Description n
Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
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Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
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The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
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Hospitality
is
a
work
of
heart
,
Join
us and
become
a
Heartist
.
Job Description n
The role will include (but not limited to):
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Clean guest rooms, storage areas and corridors as allocated to the required standard.
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Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
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Report any lost property following correct procedures.
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Carry out programmed / regular cleaning duties as allocated.
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Ensure guest laundry is handled in line with Hotel policy.
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Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
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Ensure all department eqipment is maintained to a high standard.
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Assist with regular equipment stocktaking.
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Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
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Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers' instructions.
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Qualifications n
Our ideal candidates will have (but not limited to):
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Time management skills with the ability to multitask.
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Good interpersonal skills with ability to communicate with all levels of team members and Guests.
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Strong focus and passion for hotel operations.
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An ability to understand and navigate complex stakeholder environments.
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Sound understanding of emerging trends in the industry.
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Demonstrated ability to coach, mentor, develop and inspire teams.
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Confident and articulate communication, negotiation, relationship and networking skills.
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Strong personal integrity.
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Entrepreneurial spirit with drive, ambition and high level of energy.
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Versatile and able to embrace and respond effectively to change.
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Role model in Accor values and Heartist culture.
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Additional Information n
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Valuable Savings and Perks
: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage-making every day at work rewarding as well as affordable.
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Global Accor Privileges
: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide-perfect for your next getaway or a holiday with loved ones.
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Development and Opportunities:
At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.
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📌 Room Attendants (Victoria)
🏢 AccorHotel
📍 Victoria