Transport Administration Officer PM Shift
Join One of Australia's Fastest Growing Logistics Businesses
At
CRL Express
, we're not your typical transport company. Since ****, we've grown rapidly by delivering exceptional service, innovative logistics solutions, and creating a workplace where our people genuinely enjoy coming to work. From road freight and warehousing to national linehaul, air freight, and third-party logistics, we're building something special across Australia.
We're looking for a highly organised and detail-focused
Transport Administration Officer
to join our Operations team on the PM shift. If you thrive in a fast-paced transport environment and enjoy a mix of administration, compliance, customer service, and operational support, we'd love to hear from you.
About the Role
Reporting to the Transport Operations Manager, you will play a critical role in ensuring our linehaul and transport operations run efficiently, compliantly, and on schedule. You'll be the link between customers, drivers, agents, and operational teams, helping keep freight moving across the country.
Your Key Responsibilities
Manage transport administration, compliance, and operational data entry
Review and process driver runsheets, ancillary charges, and demurrage reporting
Prepare manifests, load plans, and transport documentation
Coordinate and maintain timeslot bookings and schedules
Enter consignments and pickups into the Transport Management System (TMS)
Liaise with drivers, agents, customers, and internal teams
Manage customer enquiries, ETA and POD requests
Support Chain of Responsibility (CoR) compliance requirements
Assist with dangerous goods documentation and linehaul administration




Monitor operational inboxes and customer service tickets
Support depot and transport operations with general administration tasks
What We're Looking For
Minimum 3 years' experience in transport, logistics, or supply chain administration
Strong customer service experience
High attention to detail and accuracy
Excellent verbal and written communication skills
Ability to prioritise tasks and work effectively under pressure
Strong computer skills including Microsoft Office
Professional phone manner and stakeholder management skills
Ability to work independently while contributing to a team environment
Highly Regarded
Knowledge of Chain of Responsibility (CoR)
Understanding of load restraint, transport compliance, and dangerous goods requirements
Experience with transport management systems and freight manifesting
Dangerous Goods Awareness Training
Why Join CRL Express?
Be part of a rapidly growing national logistics business
Supportive and energetic team environment
Career development and advancement opportunities
Modern facilities and a cooperative workplace culture
Work with an organisation that values empowerment, communication, accountability, and excellence
Stable permanent full-time opportunity
About You
You're proactive, solutions-focused, and thrive in a busy operational environment. You take ownership of your work, communicate confidently, and have the organisation skills needed to keep multiple priorities moving simultaneously. Most importantly, you're someone who takes pride in delivering exceptional service to both internal and external stakeholders.
Only applicants with the right to work in Australia will be considered.
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📌 Transport Administration Officer Pm Shift (Melbourne)
🏢 CRL Express
📍 Melbourne