Job Description
Full-Time | Office-Based | Moorabbin, VIC
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Are you a highly organised and reliable administration professional who enjoys variety, takes pride in delivering high-quality work and thrives in a quick-paced environment?
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Our client is a rapidly growing services business with a strong reputation for providing exceptional service. Due to continued growth, they are seeking a motivated Administration Assistant to support their management and operations teams.
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This is an excellent opportunity to join a positive and supportive workplace where you can make a genuine contribution and grow alongside the business.
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About the Role
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As the Administration Assistant, you will provide broad day-to-day support across office administration, client communication, scheduling, reporting and document management.
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Managing and triaging incoming emails
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Responding to clients and directing enquiries to the appropriate team members
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Answering and directing phone calls
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Scheduling appointments, coordinating calendars and arranging service bookings
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Preparing quotes, reports, templates, forms and other business documents
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Maintaining accurate records, databases and filing systems
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Providing updates to management on completed tasks and project progress
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Assisting with process improvements and documenting procedures
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Providing ad hoc support to management and the wider team
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About You
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To be successful in this role, you will ideally have:
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Previous experience in an administration, office support or similar position
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Strong written and verbal communication skills
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Excellent organisation and time-management capabilities
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The ability to prioritise competing tasks and meet deadlines
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Exceptional attention to detail and accuracy
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A proactive, positive and professional approach
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Strong customer service and relationship-building skills
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Confidence learning new software and online systems
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Advanced Microsoft Office skills, particularly Word, Excel and Outlook
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Working knowledge of Google Workspace
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Basic Xero knowledge, although this is preferred rather than essential
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Strong problem-solving skills and the ability to use initiative
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The ability to work independently and contribute effectively within a team
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Discretion when handling confidential or sensitive information
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What's on Offer
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Office-based position in Balaclava
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Working hours of 8:30 am to 5:00 pm
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Supportive and collaborative team environment
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Varied role with exposure across management and operations
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Opportunity to grow with an expanding business
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📌 Admin & Operations Assistant (Victoria)
🏢 Elite Talent Group
📍 Victoria