Job Description
Bundaberg Sugar Ltd, the iconic Queensland Company with over 130 years of experience in the sugar industry, is looking to appoint a Customer Service Coordinator located at Spring Hill, Brisbane.
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At Bundaberg Sugar, we pride ourselves on delivering outstanding customer service and creating lasting relationships with our clients. We are looking for a dedicated and friendly Customer Service Coordinator to join our energetic team.
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About the Role
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As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing excellent service to our clients. This is an office-based position involving various responsibilities, including order entry, phone support, order tracking, and general office duties.
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This position is available on a permanent full-time basis; however, we are also open to considering part-time arrangements for the right candidate.
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Key Responsibilities
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Accurately process and enter customer orders into our system.
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Handle incoming calls from clients and address their inquiries promptly and professionally.
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Proactively follow up on orders to obtain estimated time of arrivals and provide updates to clients.
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Confirm the receipt of orders and ensure accurate documentation.
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Address customer inquiries and provide information about products or services.
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Assist with various office tasks to contribute to the overall efficiency of the workplace.
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About You
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Previous experience in a customer service or administrative role is preferred.
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Strong communication and interpersonal skills.
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Excellent organisational and multitasking abilities.
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Proficiency in using office software and systems.
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Why Join Us?
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Work with a reputable Australian brand.
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Supportive and cooperative team environment.
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Convenient Spring Hill location.
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If you are a motivated individual looking to contribute to a customer-focused culture, we encourage you to apply.
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Please submit your resume and a cover letter outlining your relevant experience. All applicants will receive updates on the status of their application via email.
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At Bundaberg Sugar, every employee is valued, and we are committed to creating an equal employment opportunity workplace.

📌 Customer Service Coordinator (Queensland)
🏢 Bundaberg Sugar
📍 Queensland