Job Description
About this chance: CSF services include emergency financial assistance, client advocacy and community information. The Agency is looking for receptionists to provide a high standard of customer service to people contacting or visiting the agency.
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Key Responsibilities
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Greet people, clients and guests visiting CSF
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Answer the telephone, assess the nature of the call, transfer calls and take messages
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Where appropriate, inform clients of the agency's requirements for assessment
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Where appropriate, inform clients about other agencies that may be able to assist
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When needed, assist clients complete required documentation
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Liase with Operations team, Community Support Officers and manager
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Make appointments for clients where appropriate
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Perform general office duties as directed, including use of PC and fax machine, register of incoming and outgoing mail, monitoring public access computers
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Be aware of and adhere to CSF policies and procedures
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Abide by the agency's Code of Ethics
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Category
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Community Services
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Commitment
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Regular - more than 6 months
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Type Of Work
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Administration & Office Management,
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Time Required
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Training

📌 Reception (Victoria)
🏢 Community Support Frankston - ??(??)
📍 Victoria