Hotelstaff is looking for a friendly, organised and proactive Operations Coordinator to support the day-to-day administration, coordination and operations of our casual hospitality workforce.
This is an office based Permanent Part-Time role, 28 hours per week across 4 days. While the position is offered as Permanent Part-Time, we're always on the lookout for great people and this role offers the opportunity to become full-time in the future.
About Us
For over 40 years, Hotelstaff has connected exceptional hospitality professionals with Melbourne's leading hotels, venues, caterers and events.
We're passionate about people and pride ourselves on delivering exceptional service to both our clients and employees. As our business continues to grow, we're looking for someone who is organised, reliable and enjoys working in a fast-paced environment where no two days are the same.
About the Role
Working alongside our Operations, Recruitment and Compliance teams, you'll provide essential administrative and operational support to help keep our workforce organised, compliant and ready for work.
This is a varied role that involves coordinating day-to-day processes, maintaining accurate records, supporting employees and ensuring administrative tasks are completed efficiently and accurately.
You'll play an important role in keeping our office and workforce operations running smoothly, while providing a friendly and professional point of contact for our employees.
What You'll Be Doing
Provide day-to-day administrative and operational support across the team
Support casual recruitment, including resume and phone screening, interview coordination and candidate communication
Coordinate employee onboarding, including welcome sessions, skills assessments and required documentation
Complete Right to Work, VEVO and other compliance checks, ensuring employee records and systems are accurate and up to date
Assist with weekly payroll administration, timesheets and related employee queries
Support scheduling,



workforce coordination, reporting and general operational tasks
Respond to employee enquiries and provide timely, skilled support
Assist with data entry, maintaining internal systems and general office administration
Help improve administrative processes and support the smooth running of day-to-day operations
About You
You're organised, approachable and reliable, with a strong attention to detail and a practical approach to getting things done. You're comfortable managing multiple priorities, working with different teams and taking ownership of your responsibilities. Experience in both FOH and BOH hospitality highly regarded.
You'll also bring
Experience in administration, operations, coordination, workforce support or a similar role
Strong organisational skills and excellent attention to detail
Excellent written and verbal communication skills
Confidence managing confidential information and maintaining accurate records
Good computer skills, including Microsoft Office, and the ability to learn new systems quickly
A proactive, positive and team-focused approach
The ability to work independently while also supporting a busy team
Hospitality industry experience is advantageous, particularly Back of House experience, but not essential
Experience in payroll, labour hire, workforce compliance or recruitment administration will be highly regarded, but not essential.
Why Join Hotelstaff?
Monday to Friday work-life balance, with the occasional weekend required during peak periods
Office-based role in our modern Melbourne CBD office
Friendly, supportive and down-to-earth team
A varied operational role where no two days are the same
Opportunity to build a career in office-based operations and administration while staying connected to the hospitality industry
Build valuable experience across administration, workforce operations, compliance, payroll and coordination
Work with some of Melbourne's leading hotels, venues and events
Opportunity for the role to become full-time in the future
#J-*****-Ljbffr

📌 Operations Coordinator (Melbourne)
🏢 Hotelstaff
📍 Melbourne