Job Description
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Reporting to Area Manager Customer Service and Logistics, the Administrator – Service Operations you'll be responsible for ensuring our showroom and retail areas are well-presented, organised, and customer-focused while providing exceptional service to customers and internal stakeholders.
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Roster
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Monday – Friday offering either a 6.5- or 8.5-hour day excluding meal break
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Location
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Perth Precinct
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What you'll do
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Delivering exceptional front-of-house customer service
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Assisting customers with product enquiries and purchases
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Maintaining showroom presentation and visual merchandising standards
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Supporting stock control and stocktaking activities
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Processing orders and coordinating inventory
requirementsAssisting
with branch administration and store documentation
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Participating in store meetings and supporting operational activities
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Working closely with the branch team to ensure a seamless customer experience
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What you'll bring
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Experience in customer service, retail, hospitality or a similar customer-facing environment
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Strong communication and interpersonal skills
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Experience with stock management, stocktaking or inventory processes
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Good administrative and organisational skills
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The ability to multitask and manage competing priorities
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A proactive and team-oriented approach to work
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Knowledge of retail or shop-front operations
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Visual merchandising experience
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Parts,



warehousing or inventory exposure
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Experience supporting ordering or purchasing activities
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Our Benefits inclusive of but not limited to:
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Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
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Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
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Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
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Recommend & Spend – Opportunity to receive a referral bonus up to $**** for applicable roles.
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Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity
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Our Company & Commitment
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With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.
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At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel secure to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
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📌 Administrator - Service Operations (Perth)
🏢 Westrac
📍 Perth