NDIS Support Worker — Epping, VIC (High-Intensity, Subcontractor)
Company:
BTR Health |
Location:
Epping, VIC **** |
Type:
Subcontractor (ABN required) |
Web:
btrhealth.com.au
The Role
This is a
high-intensity support role
— not entry-level. BTR Health needs an experienced, unshakeable Support Worker for a participant in Epping with complex needs, including psychosocial disability, mental health challenges, and
current active substance use (AOD)
. The participant can present as difficult, volatile, or resistant to support at times. We need someone who's worked this space before, knows how to hold boundaries, de-escalate, and not take it personally.
This role is not suitable for recent-to-industry support workers.
You'll be:
Supporting daily living, routines, and appointments
Helping with community access and social participation
Using de-escalation and trauma-informed approaches — regularly,



not occasionally
Keeping clear case notes and flagging changes or incidents early
What You Bring
Experience with AOD (alcohol and other drugs) support and challenging/high-risk behaviours — preferred
Experience with mental health / psychosocial disability support — preferred
Thick skin, steady temperament, strong personal boundaries
ABN + your own insurance (public liability & professional indemnity)
NDIS Worker Screening Check, Police Check, First Aid/CPR
Cert III/IV in Individual Support, Mental Health, or AOD — preferred, not required
Driver's licence + reliable car
Pay
Set rate per hour, paid on invoice.
BTR Health welcomes applicants with lived experience and diverse backgrounds.
#J-*****-Ljbffr

📌 Support Worker (Melbourne)
🏢 BTR Health
📍 Melbourne