Job Description
Business Analyst Lead – Network Experience
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Location : Sydney
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Duration : 12 months
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We are looking for a Business Engagement Lead to bridge business priorities and technology capabilities across Network Experience platforms and use cases.
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Key responsibilities:
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Engage with Customer Care, Product and Network stakeholders to understand priorities and pain points.
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Lead use-case identification and prioritization based on business value and feasibility.
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Translate business requirements into clear technology capabilities and solution requirements.
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Act as the technology business partner to senior business stakeholders.
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Facilitate and drive cross-functional business, product, network and technology forums.
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Identify opportunities across Residential and Mobile Network Experience.




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Shape the Network Experience roadmap aligned to business priorities.
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Drive adoption and value realisation from prioritised use cases.
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Influence stakeholders and bring clarity to priorities, decisions, dependencies and outcomes.
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Bring exceptional communication, facilitation and stakeholder management skills.
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The ideal candidate combines robust business acumen with technology understanding and can confidently operate between business and technical teams.
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This is a business engagement and value-realisation role — not a pure project management or technical delivery role.
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