Job Description
Loan Processing Officer - International SME Fintech
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Role: Loan Processing Officer (fluent Cantonese and English required)
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Location: Toorak, Melbourne
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Work arrangement: Full-time; Onsite. You must be willing to work 11am to 7pm Melbourne time.
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Compensation: AUD 65,******,000 + Super
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You'll be joining a fast-growing international fintech focused on flexible funding for SMEs. The business has expanded from Australia across APAC and Europe and continues to scale its lending operations.
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What You'll Do
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Prepare loan applications for internal assessment so files move forward cleanly and on time
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Review application details and supporting documents for completeness, accuracy, and missing information
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Coordinate contract execution, including signatures and document flow, to help loans move through to activation
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Maintain accurate records across internal systems and spreadsheets, checking that data stays current and reliable
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Work with internal stakeholders to progress applications, resolve processing issues, and keep handovers smooth
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Escalate discrepancies, delays, and documentation issues early so service levels and deadlines stay on track
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Who We're Looking For
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You'll likely be a strong fit if you're comfortable owning a structured processing queue and you care about getting the details right.
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Must-Haves
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Hands-on experience processing loan applications or other document-heavy, workflow-based cases with a high level of accuracy
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Fluent Cantonese and fluent English
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Strong attention to detail across documents, data entry, signatures, and record keeping
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Confidence working in a structured, process-driven setting with routine deadlines and repeatable tasks
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Reliable follow-through: you keep your queue moving, communicate blockers early, and escape issues before they become delays
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Nice-To-Haves
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Experience in lending or financial services operations
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Experience coordinating contracts, signatures, or similar document-flow processes
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Early-career to mid-level operations or administration experience where you've managed your own workload with limited day-to-day supervision
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Strong Excel skills and good spreadsheet discipline
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Experience handling multiple files, deadlines, and handoffs in a steady workflow environment
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What's In it For You
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Join a business that has funded over $5B in loans and is continuing to scale
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Be part of an international fintech with operations across APAC and Europe
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Work in a high-performing, people-first team
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Join a company recognised as Australia's #1 Best Workplace in Finance and Insurance for **** by Great Place To Work
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About The Company
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A fast-growing international fintech company providing flexible funding solutions to support SME growth.
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Originally launched in Australia, the business has expanded across APAC and Europe, building a high-performing, people-first team. The company has funded over $5B in loans and continues to scale rapidly, with strong recognition for its culture, diversity, and customer experience.
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This company has been recognized as Australia's #1 Best Workplace in Finance and Insurance for ****, awarded by Great Place To Work

📌 Loan Processing Officer - Cantonese Speaking (Victoria)
🏢 Ploomo
📍 Victoria