Glady and Co Mental Health Support – Wantirna South VIC
Are you passionate about helping people grow, thrive and achieve their goals?
Do you love building relationships, facilitating engaging programs, connecting with your community, and making a genuine difference in people's lives?
At Pathways to Independence, we're looking for an energetic, people-focused Program Facilitator & Outreach Officer who can inspire participants, build strong community partnerships, and help expand opportunities for people living with disability.
About the Role
As our Program Facilitator & Outreach Officer, you'll play a key role in delivering engaging capacity-building programs while helping connect participants with opportunities that support independence, confidence, and community participation.
The role combines frontline program delivery with proactive outreach activities designed to strengthen referral pathways, increase participant enrolments and promote Pathways services throughout the community.
What is the Pathways to Independence Program?
Pathways to Independence is a structured, centre-based group program designed to support participants to build confidence, independence and practical life skills aligned with their NDIS goals. The program focuses on areas such as:
Communication and social skills
Emotional regulation and self-awareness
Daily living skills and routine-building
Confidence, independence and community readiness
Every day, you'll inspire participants to develop practical skills, connect with their community, achieve your goals and discover what they're truly capable of
Key Responsibilities
Program Facilitation & Participant Support
Deliver engaging workshops and participant activities
Support participants to achieve goals, build confidence and increase independence
Create positive,



inclusive and safe learning environments
Encourage community participation and real-world learning experiences
Provide transport support and travel training where required
Celebrate participant achievements and support personal growth
Build strong referral partnerships with Allied Health professionals, schools and community organizations
Follow up participant enquiries and referrals
Promote Pathways programs within the community
Attend networking events, expos and community activities
Contribute to participant growth and enrolment initiatives
About You
Experience in disability, community services, youth work, education or a related field
Experience facilitating groups, workshops or participant activities
Experience with marketing and outreach
Strong relationship-building and communication skills
Confidence networking and engaging with community stakeholders
A proactive approach and the ability to work independently
Excellent organization and documentation skills
A positive, solutions-focused attitude
A passion for helping people reach their goals and participate fully in their community
Qualifications & Requirements
Certificate IV or higher in Community Services, Disability, Youth Work, Human Services, Education, or related discipline (or equivalent experience)
Current Victorian Driver License
NDIS Worker Screening Check
Working With Children Check
Current First Aid & CPR Certification
Ability and willingness to provide participant transport support
Why Join Us?
Meaningful work that changes lives
Structured programs with clear support and guidance
A collaborative, inclusive and values-driven team
Opportunities to develop skills in facilitation and participant engagement
Versatile employment options to suit your availability
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📌 Program Facilitator & Outreach Officer (Melbourne)
🏢 Glady and Co Mental Health Support
📍 Melbourne