This is: the job
An exciting opportunity is available for an experienced UKG Functional Systems Technician to join a major workforce transformation program supporting the optimisation and ongoing enhancement of enterprise workforce management platforms.
Working across workforce management, payroll, HR, and integration teams, you'll play a critical role in maintaining and improving UKG Pro WFM while ensuring system reliability, compliance, and operational efficiency. This is a 12-month Melbourne-based contract with strong long-term potential, including the opportunity to transition into a permanent Dayforce Administration and Support position following a successful deployment.
You'll join a collaborative environment focused on continuous improvement, system optimisation, and delivering high-quality workforce management outcomes across a complex operational landscape.
This is: what you'll do
Configure and support UKG Pro WFM across timekeeping, scheduling, accruals, attestation, and workforce compliance functions
Manage workforce management configurations including pay rules, award interpretation, and labour management requirements
Investigate and resolve system issues, integration failures, and workforce management queries
Collaborate with payroll, HR, technology, and operational stakeholders to ensure system accuracy and performance
Support platform enhancements, upgrades, testing activities, and continuous improvement initiatives
Partner with external vendors and implementation specialists to deliver successful workforce management outcomes
Develop governance frameworks for integrations, interfaces, and critical data flows




Monitor system performance and proactively identify opportunities for optimisation
Ensure workforce management, payroll, and HR systems operate reliably and efficiently
Contribute to documentation, process improvement, and support knowledge management practices
This is: what you'll need
Solid experience supporting UKG Pro WFM within enterprise environments
Hands-on knowledge of timekeeping, scheduling, accruals, attestation, and workforce compliance
Experience managing pay rules, award interpretation, and workforce management configurations
Understanding of workforce management, payroll, and HR system integrations
Proven troubleshooting and incident resolution capability
Experience working with vendors, implementation partners, and business stakeholders
Strong analytical, problem-solving, and documentation skills
Excellent communication and stakeholder engagement abilities
Exposure to Dayforce environments will be highly regarded
This is: the perks
Play a key role in a large-scale workforce systems transformation
High visibility position working across payroll, HR, and technology teams
Strong potential pathway into a permanent Dayforce Administration and Support role
Opportunity to influence system governance, integrations, and future platform capability
This is: for good
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📌 Ukg Functional Systems Technician (Victoria)
🏢 Natural Selection Group
📍 Victoria