JLL empowers you to shape a brighter way
.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves
JLL is seeking an experienced Commercial Manager to join our Lendlease Account team at the prestigious Melbourne Quarter Tower in Docklands. This is a dynamic, broad-ranging management role offering genuine career progression for an ambitious property professional aspiring to grow into a General Manager position.
Reporting to the General Manager, you'll be at the forefront of customer service excellence, overseeing financial, leasing, capital expenditure, operational, and tenant engagement activities for this landmark Melbourne property.
An overview of the role
Manage day-to-day operations of Melbourne Quarter Tower including leasing, reporting, capex management, rent roll, and debt management
Lead proactive customer and tenant communication through multiple channels including digital platforms, tenant portals, forums, and regular meetings
Assist with budget preparation, quarterly forecasts, outgoings estimates, asset plans, and financial reporting
Support lease administration, legal agreements, licence management, and rent reviews
Oversee the Customer Relationship Manager and drive the Customer Events Programme to enhance tenant engagement and retention
Build and maintain strong relationships with building owners, preparing quarterly reports and monthly management updates
Manage capital expenditure submissions, car park levies, and monthly recharges
Develop and implement tailored Customer Retention Plans aligned with lease expiries and market rent reviews
Coordinate the Annual Property Survey and deliver on associated action plans
Sound like you? This is what we're looking for
Minimum 5 years' experience in Commercial Property Management
Victorian Agents Representative Licence or Australian Real Estate Licence is required
Tertiary qualifications in a property-related discipline (highly desirable)
Thorough understanding of leases, deal analysis and negotiation, outgoings recovery, and expense management
Experience in people management and leading customer-focused teams
Strong financial acumen with experience in budgets, forecasting, and asset planning
Excellent interpersonal, written, and oral communication skills
Proficient computer skills (MS Word and Excel); MRI software experience preferred
Proven ability to prioritise competing demands and meet tight deadlines
Exceptional customer service focus with strong corporate presentation
Benefits
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why,



for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location
On-site –Melbourne, VIC
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ******. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL empowers you to shape a brighter way
.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves
JLL is seeking an experienced Commercial Manager to join our Lendlease Account team at the prestigious Melbourne Quarter Tower in Docklands. This is a dynamic, broad-ranging management role offering genuine career progression for an ambitious property professional aspiring to grow into a General Manager position.
Reporting to the General Manager, you'll be at the forefront of customer service excellence, overseeing financial, leasing, capital expenditure, operational, and tenant engagement activities for this landmark Melbourne property.
An overview of the role
Manage day-to-day operations of Melbourne Quarter Tower including leasing, reporting, capex management, rent roll, and debt management
Lead proactive customer and tenant communication through multiple channels including digital platforms, tenant portals, forums, and regular meetings
Assist with budget preparation, quarterly forecasts, outgoings estimates, asset plans,



and financial reporting
Support lease administration, legal agreements, licence management, and rent reviews
Oversee the Customer Relationship Manager and drive the Customer Events Programme to enhance tenant engagement and retention
Build and maintain strong relationships with building owners, preparing quarterly reports and monthly management updates
Manage capital expenditure submissions, car park levies, and monthly recharges
Develop and implement tailored Customer Retention Plans aligned with lease expiries and market rent reviews
Coordinate the Annual Property Survey and deliver on associated action plans
Sound like you? This is what we're looking for
Minimum 5 years' experience in Commercial Property Management
Victorian Agents Representative Licence or Australian Real Estate Licence is required
Tertiary qualifications in a property-related discipline (highly desirable)
Thorough understanding of leases, deal analysis and negotiation, outgoings recovery, and expense management
Experience in people management and leading customer-focused teams
Strong financial acumen with experience in budgets, forecasting, and asset planning
Excellent interpersonal, written, and oral communication skills
Proficient computer skills (MS Word and Excel); MRI software experience preferred
Proven ability to prioritise competing demands and meet tight deadlines
Exceptional customer service focus with robust corporate presentation
Benefits
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location
On-site –Melbourne, VIC
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ******. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
#J-*****-Ljbffr

📌 Commercial Manager (Melbourne)
🏢 Jll
📍 Melbourne