Job Description
Be the person franchisees trust to help their business perform.
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Warlocks Gym (large-format strength gyms) and Studio Vela (boutique Pilates studios) are two separate, rapid-growing fitness businesses under common ownership. We're looking for a Franchise Performance Manager to work directly with our franchisees across both networks — coaching performance, protecting brand standards, and being the go-to person franchisees can rely on when it matters. Splitting your time between Warlocks Gym HQ and Studio Vela HQ, you'll be part relationship manager, part brand guardian, part business coach.
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What You'll Do
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Visit franchise locations across both networks, building real relationships with franchisees — not just ticking off an audit
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Read the numbers behind each location — retention, revenue, membership growth — and turn that into practical coaching
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Keep a clear, consistent view of how every location is performing, so problems get caught early rather than discovered a month later in a report
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Support franchisees through the tough quarters as well as the good ones, and roll up your sleeves when needed
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Protect brand standards and systems across both networks, while respecting that Warlocks Gym and Studio Vela are distinct brands
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Be the first call for franchisees, and the person who follows through until issues are actually resolved
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Support new franchisees through onboarding, and re-energise experienced operators who need a fresh set of eyes
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About You
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Experience in a franchise field manager, BDM, or multi-site performance role — fitness franchise HQ experience preferred, big box gym experience even better
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Contactable and responsive — franchisees always get a timely, honest answer from you
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Firm but fair — you address issues directly, and don't let things drift unresolved
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Commercially sharp — comfortable reading a P&L; and turning it into a clear action plan
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Genuinely invested in the people you support, not just the numbers
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Own vehicle and current driver's licence, based in Sydney, with regular travel to locations across NSW
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What's On Offer
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Real influence over how two growing fitness brands perform, franchisee by franchisee
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Direct exposure to both HQ leadership teams and the full franchise network
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Complimentary gym and studio membership
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Career growth as both networks expand
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📌 Franchise Performance Manager (New South Wales)
🏢 Warlocks Gym
📍 New South Wales