Job Description
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Cloud Support Officer | Cloud Data Products
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Support secure cloud-based data products and services in an agile environment, providing user support, incident resolution and operational support. The role is based onsite in Barton, with flexible working arrangements considered case-by-case subject to operational requirements and approval.
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Location:
Barton, ACT
Work Arrangement:
Onsite – versatile working arrangements may be considered case-by-case, subject to operational requirements and approval.
Contract Duration:
12 months, with a possible 6-month extension
Security Clearance Requirement:
Baseline
Closing Date:
*****am, Tuesday 8 September ****
Essential Tasks n
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Provide first-level support, triage and resolution for cloud data product users.
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Monitor service performance, investigate incidents and support service reliability.
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Support cloud security controls, policies and governance requirements.
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Maintain SOPs, operational documentation and knowledge articles while contributing to continuous improvement.
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Key Criteria n
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Minimum three years' experience supporting cloud data products in a complex enterprise environment.
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Experience supporting cloud-based applications and services, including incident management, troubleshooting and user support.
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AWS Cloud Practitioner training or certification, or an equivalent foundational AWS qualification.
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Strong stakeholder communication skills and demonstrated ability to work effectively in an agile team environment.
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About Compas n
Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since ****. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.
YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE n
Due to the nature of this environment, candidates must hold a current Baseline clearance.
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📌 Cloud Support Officer (Canberra)
🏢 Compas PTY
📍 Canberra