Job Description
We're partnering with a leading national retailer to recruit an Admin Adviser to join their Shared Services team during a busy peak period. This is an ASAP start through to the end of December, and a fantastic prospect to gain experience within a high-volume corporate workplace while supporting one of Australia's most recognised brands.
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About the Role
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You'll join a specialist team within the Shared Services function, providing administrative and case management support across a range of employee and third-party requests.
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This is a high-volume, process-driven administration role, with a strong focus on case management and providing accurate, timely responses to requests. A large part of the role involves generating straightforward documentation through internal systems, such as employment letters and proof of salary requests for team members, banks and other third parties.
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There will be some outbound phone contact when required, however this is very minimal,the role is predominantly focused on managing cases and completing administrative requests.
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Key Responsibilities
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Manage and respond to a high volume of cases
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Provide appropriate responses to standard queries, reporting and data requests
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Generate letters of employment and Confirmation of Employment documentation through internal systems
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Process proof of salary and pay report requests from team members, banks and other third parties
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Complete training bookings and learning administration requests
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Maintain accurate records and update internal systems
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Manage cases from start to finish, ensuring requests are completed accurately and within required timeframes
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Complete occasional outbound calls where required to clarify or resolve requests
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Work collaboratively within a fast-paced, high-volume Shared Services environment
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About You
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Proficient computer skills with the ability to quickly learn new systems
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Previous experience delivering high-volume administrative services highly desirable
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Clear and precise written and verbal communication skills
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High attention to detail and commitment to accuracy
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Strong problem-solving ability and a solutions-focused approach
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Goal-oriented with the ability to work towards targets and deadlines
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A strong sense of urgency and ability to prioritise competing requests
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Comfortable working in a fast-paced, high-volume environment
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Reliable, organised and able to work effectively as part of a team
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Confident working independently once trained
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Role Details
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ASAP Start – contract through to the end of December
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Monday – Friday (38 hours)
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Training: 4–6 weeks full-time onboarding (in office)
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Location: Eight Mile Plains
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Work model:n
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In office during training
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Flexibility to work from home 3 days per week
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$34 PH + Super
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Why Apply?
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Join a leading national brand in a supportive Shared Services environment
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Gain valuable experience within a large corporate organisation
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Strong training and onboarding provided
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Hybrid working flexibility once training is completed
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Opportunity to develop your administration and corporate support experience
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Work within an established and collaborative team
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Secure an ASAP-start contract through to the end of December
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📌 Administrator (Queensland)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Queensland