12 + 12 + 12-month contract
with a key Commonwealth government department
Hybrid work arrangements
available from Canberra
Opportunity to contribute to major ICT, digital and emerging technology projects
Resolve Recruit is seeking experienced Senior Business Analysts to support the technology division of a key Commonwealth Government department.
Our client delivers technology and enabling services supporting departmental operations and Australia's broader economic agenda. You will work across a range of complex ICT initiatives, including artificial intelligence and emerging technology, helping translate business and user needs into practical technology outcomes.
This opportunity will suit experienced Senior Business Analysts who are comfortable working across stakeholder engagement, business process analysis, requirements development and Agile digital delivery.
Key Responsibilities:
Analyse and model current and future business processes
and information management environments.
Facilitate stakeholder workshops to identify business needs, opportunities, risks and improvement initiatives.
Analyse data requirements, customer journeys, user pathways
and information flows.
Develop business requirements, process maps,



user stories, business cases
and functional specifications.
Conduct investigations, technical research and business analysis activities.
Translate business requirements
into technical and functional specifications.
Evaluate solution options
and provide strategic recommendations.
Work collaboratively within Agile delivery environments
to support successful project outcomes.
Key Experience and Skills:
Demonstrated experience facilitating workshops and gathering requirements
from diverse stakeholder groups.
Robust capability in business process analysis
, modelling and requirements elicitation.
Experience creating business requirements, process maps, data models, business scenarios and use cases.
Proven experience developing user stories and acceptance criteria.
Experience working on complex digital and ICT projects within Agile environments.
Excellent communication, stakeholder engagement and presentation skills.
Experience with Microsoft technologies including Dynamics 365, Power Platform, Azure Cloud and Office technologies will be advantageous.
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📌 Senior Business Analysts (Servicenow & Dynamics 365) (Canberra)
🏢 Resolve Recruit
📍 Canberra