Key responsibilities
Deliver exceptional and consistent customer service, including assisting customers with consignment and delivery tracking.
Process customer orders and complete day-to-day sales administration accurately and efficiently.
Respond to customer enquiries and provide timely solutions in collaboration with internal teams.
Proactively manage backorders and follow up outstanding invoices.
Monitor open orders and make adjustments as required.
Work closely with the Sales team to support the achievement of sales targets.
Prepare and distribute daily, weekly and monthly reports.
Assist with general administration and other ad-hoc tasks as required.
Maintain accurate records and ensure customer and order information is kept up to date.
About you
Minimum 1 year's experience in sales administration, customer service, order processing or a similar role.
Excellent communication and interpersonal skills.




Robust problem-solving ability and a practical, lateral-thinking approach.
Excellent attention to detail and a high level of accuracy.
Ability to multitask, prioritise workloads and meet deadlines.
A proactive and reliable approach to your work.
Ability to work comfortably in a fast-paced environment.
Strong teamwork and collaboration skills.
A positive, productive attitude and strong work ethic.
Confidence in dealing with customers and internal stakeholders.
About us
TCL is a leading global consumer electronics brand with a growing presence in the Australian market. This is an opportunity to join a dynamic team and develop your career within a well-established international organisation.
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📌 Sales Administration Officer (Melbourne)
🏢 TCL Electronics
📍 Melbourne