Looking for your next communications leadership role with purpose?
Join the Telecommunications Industry Ombudsman (TIO) as our
Media and External Communications Manager
and help strengthen awareness, trust and engagement across Australia's communications sector. You'll lead a talented team responsible for media relations, external communications, digital content and reputation management, helping shape the voice of a trusted national organisation.
In this role, you will:
Lead and develop a high-performing communications team
Drive strategic media and external communications programs
Manage media engagement, issues management and reputation risks
Partner with senior leaders to provide trusted communications advice
Deliver compelling, accessible and impactful communications across multiple channels
Build awareness of the TIO's services and influence across the sector




We're looking for a strategic communications leader who combines strong media and stakeholder engagement experience with excellent judgement, a collaborative leadership style and a passion for transparent, audience-focused communication.
At the TIO, we help consumers and small businesses resolve complaints fairly and use our insights to drive improvement across the communications industry. If you're looking for a role where you can make a genuine impact while leading meaningful communications work, we'd love to hear from you.
Applications close Tuesday, 29 September ****, 11:59pm (AEST).
Please note, applications may close prior to the deadline.
Melbourne | Hybrid work environment
Applications now open
For more information about the TIO, visit .
#J-*****-Ljbffr

📌 Media & External Communications Manager (Melbourne)
🏢 Telecommunications Industry Ombudsman
📍 Melbourne