Job Description
Percepta is seeking a Customer Experience Case Manager in Sydney to own and guide customer cases from enquiry to resolution. You'll work with customers, dealerships, and specialist teams to deliver outstanding service and positive outcomes.
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Role emphasizes proactive problem-solving, empathy, and solid communication. The position offers hybrid work with regular hours aligned to a Monday–Friday schedule and support for your professional growth.
📌 Customer Experience Case Navigator (Sydney)
🏢 Percepta
📍 Sydney
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