Department of Justice and Community Safety VIC – Melbourne VIC
Lead a team that helps people access counselling and therapeutic services.
Guide staff through sensitive work that supports people affected by harm.
Help improve services across important redress schemes.
You value meaningful work, supportive leadership and strong public service.
Fixed term, full-time role earning $128,635 - $140,849 per year, plus super.
About us
Victims, Redress and System Reform (VRSR) is part of the Community Safety, Victims and Racing division of the Department of Justice and Community Safety. VRSR is responsible for the delivery and reform of services to victims of crime and the administration of redress schemes.
What you will do
As team leader, you will guide a team supporting people through redress schemes.
You will help staff provide safe, consistent and respectful support to participants.
You will:
provide clear guidance and support to staff who help scheme participants
lead accurate records and reports about service delivery
check that staff follow laws, policies and approved processes
identify issues and develop
practical
ways to improve services
build
positive
working relationships and support priorities across the department.
About you
A tertiary qualification in social services, business or public administration is highly desirable.
You should also have:
team leadership
experience in a complex service system,



including staff support and mentoring
victim-centred service
experience, with knowledge of sexual abuse or mental health
public service
experience in a highly regulated work setting
resilience and empathy
when supporting staff through challenging or distressing work.
To learn even more about this role, please read the position description. If you have any further questions, feel free to email Karen Holmes at ******.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
IMPORTANT INFORMATION:
Child safety statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child secure and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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📌 Team Leader (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne