Job Description
Public Liability Experience Wanted*
Claims Officer – Commercial Property Liability Claims
Join a team where liability expertise matters.
Are you an experienced Public Liability, Casualty or Liability Claims professional looking to build your technical expertise in a highly specialised area of insurance?
We're seeking a Claims Officer to join our Liability Claims team, managing a portfolio of third-party property damage claims arising under liability policies of insurance. This is an opportunity to work on complex and varied matters, apply your liability knowledge, and develop your career within a supportive and technically focused environment.
This is a permanent full-time role open to applicants based in Brisbane and Sydney.
What You'll Be Doing
You'll take ownership of an end-to-end portfolio of liability claims, investigating indemnity and liability, developing relevant claim strategies, negotiating outcomes and delivering fair, commercially sound decisions.
Your Day May Involve
Managing a diverse portfolio of public liability claims from lodgement through to resolution
Investigating liability, quantum and indemnity issues
Gathering and analysing evidence to support claim outcomes
Engaging with brokers, customers, solicitors, experts and other stakeholders
Negotiating settlements and contributing to dispute resolution strategies
Identifying recovery opportunities and managing litigation exposures where required
Making decisions that balance customer outcomes with commercial risk
What We're Looking For
We're keen to hear from professionals with experience managing public liability claims or third-party claims.
You'll Bring
Demonstrated experience managing liability claims end-to-end
Strong analytical and investigative skills
Confidence interpreting policy coverage and liability principles
Excellent negotiation and stakeholder management capabilities
A proactive approach to decision making and problem solving
Why join us?




Work within a specialised liability claims team
Exposure to complex and technically challenging claims
Career pathways into Senior Claims Officer, Technical Specialist and Leadership roles
Ongoing coaching, mentoring and technical development
Collaborative team culture with experienced liability professionals
Hybrid and flexible working arrangements
Be part of a market-leading insurer committed to customer and commercial outcomes
What You'll Enjoy
Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid versatile leave annually
Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
Discounts at 900+ retailers, Fitness Passport, and reduced super fees
Paid volunteer leave, donation matching, and unlimited emergency response leave
Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.
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📌 Claims Officer (Queensland)
🏢 Suncorp
📍 Queensland