About This Role
Provide vital administrative support in a busy prison.
Keep records, meetings and reports organised and on time.
Work closely with managers and operational teams.
Build valuable skills in a role that supports safe prison operations.
Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.
What You Will Do
As Operational Support Officer, you will provide administrative support to operational managers. You will help keep daily operations organised, accurate and compliant.
You Will
coordinate accurate incident documents and packs within required timeframes
schedule meetings and interviews, keeping clear attendance and database records
update current operating procedures and duty statements to meet operational needs
prepare accurate monthly reports by gathering information and maintaining records
coordinate timely meeting packs, minutes, reports and follow-up actions
About You
No formal qualification is required for this role. You should have experience in office administration and confidence using business systems and digital tools.
You Should Also Have
strong computer skills across business systems, databases and digital communication tools




sound knowledge of policies, procedures, privacy and records management requirements
proven office administration skills, including meetings, reports, correspondence and filing
advanced Excel skills, including formulas, pivot tables and data charts
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.
Important Information
Child safe statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child secure and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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📌 Operational Support Officer (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne