This
12-month temporary
position as a
Charter Administrator
is an exciting opportunity with one of Melbourne's leaders in passenger transport. We are seeking an enthusiastic team player to be trained in all facets of our fast paced and dynamic operations and charter departments. This role will be based in our
Dandenong Depot
.
Working closely with the Charter Supervisors and our experienced operations team, this is a secure position with a strong administration and customer service focus.
Duties as a Charter Administrator will include:
Taking all enquiries in a prompt, friendly and professional manner to ensure an excellent first impression and on-going professional client communication
Processing customer bookings including providing effective and accurate coordination of quotes, bookings and delivery of quality service
Liaising effectively with all stakeholders including clients, team members, drivers, operations and other staff to ensure smooth operations and the delivery an outstanding customer experience
Associated administration involving utilising company tools, resources, and technology systems to accurately administrate and record activities accordingly




Invoice preparation and allocation
What Ventura is looking for?
Minimum 2 years administration experience
Strong time management and organisational skills
Excellent written and verbal communication skills
Strong numerical skills and problem-solving capabilities
Ability to operate as an effective team member in fast paced environment
Advanced Microsoft Office skills including Excel and Word
Strong attention to detail
A self-starter with a focus on detail
Ability to gain police clearance
Supportive environment and thorough training with experienced mentors
Exclusive wellbeing benefits such as Medicare Corporate, Discounted Samsung products & Physiotherapy guidance
Convenient Dandenong location with onsite parking
Work somewhere that genuinely contributes to the community
Ventura is an equal prospect employer and are committed to reflecting the diversity of the communities we serve. Ventura promotes an inclusive and diverse workforce and we encourage applications from people representing all diversity groups.
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📌 Charter Administrator (Melbourne)
🏢 Ventura Bus Lines
📍 Melbourne