Put Your Eye for Detail at the Centre of Safety
Penrith Panthers has an exciting opportunity for a Surveillance Operator to join our team. Bring your strong observational skills, sound judgement and ability to remain calm under pressure to a role where every detail matters. Eight weeks of comprehensive paid training will be provided to prepare you for success.
About The Opportunity
As a Surveillance Operator, you will play an important role in protecting our employees, members, guests and property by monitoring more than 450 CCTV cameras and identifying potential safety, security and compliance concerns.
You will join a close-knit team while also working independently for extended periods, maintaining focus, accuracy and sound judgement at all times. Experience in surveillance, security or a related environment will be highly regarded.
What You Will Be Doing
Monitor live CCTV footage through the Avigilon system
Review incidents and conduct investigations using CCTV footage and available reporting systems
Respond to and action CCTV requests from NSW Police
Back up and securely manage Body-Worn Camera footage
Operate as a central command point and communicate with departments via two-way radio
Monitor and respond to alarms through the Gallagher security system
Liaise and work closely with emergency services
Operate the Emergency Warning and Intercommunication System (EWIS) panel and support fire-response procedures
Export and interpret gaming meter reports
Investigate and analyse transactions, behaviours and system-generated alerts for indicators of potential money laundering or terrorism financing
Complete data entry,



reports and administrative tasks with a high level of accuracy
Maintain strict confidentiality and handle sensitive information appropriately
Comply with Group policies, procedures and relevant legislative requirements
About You
You are observant, dependable and able to remain calm and focused in a quick-paced environment. You demonstrate integrity, discretion and respect for people and property, with the confidence to respond appropriately as situations evolve. You are available to work across a variety of shift including days, nights, and weekends.
You Will Also Bring
A current NSW Security Industry Licence - Class 1A and/or 1E
Current RSA and RCG competency cards
A current First Aid Certificate
Strong attention to detail and observational skills
Sound judgement and a responsible approach to sensitive situations
Excellent written and verbal communication skills
Intermediate Microsoft Excel and touch-typing skills
Confidence using technology and the ability to quickly learn new systems and technical equipment
Strong investigation, analysis and problem-solving skills
The ability to interpret complex information and data
A sound understanding of the AML/CTF Act and its practical application




Experience preparing analytical intelligence reports and presenting findings to relevant stakeholders
The ability to work effectively both independently and within a team
A strong commitment to confidentiality, accuracy and compliance
As Part Of The Panthers Team, You'll Enjoy
40% discount at all Panthers-owned food outlets and free post-mix while on shift
20% discount on Panthers merchandise and the pride of being part of a Premiership-winning team
Enjoy exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers
Reward and recognition programs that celebrate outstanding contributions
Wellbeing Leave and Purchased Annual Leave for eligible PT & FT employees to enjoy greater work-life flexibility
Staff social events and opportunities to connect with your teammates
Free onsite parking
Master Licence Number *********
Due to our large volume of applications, please note only shortlisted candidates will be contacted.
About Us
Panthers Penrith Leagues Club sits proudly in the middle of what has become the impressive and expansive Panthers Precinct. Our club boasts 11 restaurants, 6 bars and 12 meeting, event and function rooms and adrenalin activities. Panthers is a not-for-profit organisation, heavily focused on our members, their guests and our community. While Panthers has grown exponentially over the years, our priority has always remained to provide an exceptional customer experience and to become a leading contributor of spirit, support and opportunity within the Penrith community.
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📌 Surveillance Operator Full Time (Sydney)
🏢 Panthers Group
📍 Sydney