The Zagame Automotive Group proudly runs some of the world's most exclusive automotive brands including Abarth, Alfa Romeo, Aston Martin, Audi, Bentley, CUPRA , Ferrari, Fiat, Lamborghini, McLaren, Pagani and Rolls-Royce.
About the Role
We are seeking an experienced and detail-oriented Automotive Parts Interpreter to join our Bentley Melbourne Dealership Team.
Reporting to the Aftersales Manager, duties and responsibilities include, but not limited to
Receipting and checking parts deliveries
Maintain the parts department in an organised manner
Accurate parts data entry into DMS system
Interpretation of parts requests using parts manuals and computer applications
Ensure all parts enquires are processed in a timely and professional manner
Assist internal staff with spare parts support when required
Provide support to customers over the phone regarding products and identification of spare parts when required




Carry out general duties from time to time as requested by the Aftersales Manager
What we are looking for:
Previous experience as Parts Interpreter/Advisor (dealership or aftermarket) or a solid automotive mechanical background with knowledge of ERA/Pentana is essential.
Any experience of working for brands - Audi/Skoda/VW will be an advantage.
Excellent verbal and written communication skills with customer-first attitude and competent computer literacy.
A self-motivated team player who works effectively unsupervised while easily building rapport with stakeholders.
What we Offer:
Ongoing training and career development opportunities.
A supportive, fast-paced team environment.
Access to Employee Assistance Program (EAP)
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📌 Parts Interpreter (Melbourne)
🏢 Zagame Automotive Group
📍 Melbourne