Job Description
Reliant Business Insurance is a Mornington VIC based insurance brokerage helping small businesses across Australia get the right cover, with a particular focus on the trades industry. We take a straightforward, personal approach and our clients get advice they can actually understand, including real support when it matters most: at renewal, and at claim time.
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The Role
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We're looking for an Insurance Broking Assistant to support our brokers with the day-to-day administration that keeps our clients properly covered. It's a hands-on role, well suited to someone who enjoys detail-focused work and wants to build a career in insurance broking.
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Key Responsibilities
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Process recent business, renewals, endorsements and cancellations
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Claims management, including claim lodgement, follow-up, and client communications.
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Prepare certificates of currency, policy schedules and renewal documentation
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Liaise with insurers and underwriters to obtain quotes and finalise policy details
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Maintain accurate client records in our broking system
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Respond to client enquiries regarding policy coverage and documentation
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Support our brokers with general administrative tasks as needed
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What We're Looking For
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Qualifications & Experience
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Experience in insurance, financial services or general administration (well regarded but not essential)
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Tier 1 or Tier 2 qualification in General Insurance, or willingness to obtain one
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Comfortable learning new software and broking platforms
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Skills & Attributes
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Strong attention to detail and accuracy
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Good organisational skills and the ability to manage multiple priorities
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Clear, professional written and verbal communication
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A genuine interest in helping small business owners get the right cover
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Why Join Reliant Business Insurance?
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A supportive, small-team environment where your work is noticed
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A genuine opportunity to grow into a broking career
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Hybrid working arrangement
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Be part of a business that genuinely looks after its clients, particularly tradies who rely on us to get it right
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