About the Company
Our client is a property investment and asset management business with a national portfolio, known for a hands-on, relationship-driven approach to managing its assets. This is a genuinely supportive environment where initiative is valued and career growth is supported for the right person.
The Opportunity
We are seeking a motivated and energetic Facilities Coordinator for a commercial property in Melbourne's south east. This is a hands-on, customer-facing role, more akin to centre management than traditional facilities management, where you will be the key point of contact for tenants, contractors and service providers on a day-to-day basis.
Working closely with the wider property and facilities team, you will coordinate the day-to-day operational and administrative requirements of the site, ensuring it is safe, well maintained and running smoothly.
This role suits someone who is administratively strong, while also being proactive enough to walk the site, assess issues, engage with tenants, build relationships and problem solve, more than someone looking for a heavily technical or trades-based role.
Key Responsibilities
Act as the first point of contact on-site for tenants, contractors and service providers
Manage the work order system, ensuring requests are logged, actioned and closed out in a timely manner
Conduct regular site inspections, identifying maintenance and operational issues and coordinating timely resolution
Walk the site regularly to proactively assess issues, engage with tenants and problem solve in real time
Coordinate contractors and service providers, including inductions, site access, permits and compliance documentation
Support essential services testing and compliance obligations
Maintain accurate site records, maintenance schedules, compliance documentation and service reports
Assist with monitoring expenditure, including purchase orders, invoices and quotations
Support WHS requirements,



risk assessments and incident reporting
Build and maintain strong relationships with tenants, contractors and internal stakeholders
Provide general onsite support to the Property and Asset Management teams
About the Company
Our client is a property investment and asset management business with a national portfolio, known for a hands-on, relationship-driven approach to managing its assets. This is a genuinely supportive environment where initiative is valued and career growth is supported for the right person.
The Prospect
We are seeking a motivated and energetic Facilities Coordinator for a commercial property in Melbourne's south east. This is a hands-on, customer-facing role, more akin to centre management than traditional facilities management, where you will be the key point of contact for tenants, contractors and service providers on a day-to-day basis.
Working closely with the wider property and facilities team, you will coordinate the day-to-day operational and administrative requirements of the site, ensuring it is safe, well maintained and running smoothly.
This role suits someone who is administratively strong, while also being proactive enough to walk the site, assess issues, engage with tenants, build relationships and problem solve, more than someone looking for a heavily technical or trades-based role.
Key Responsibilities
Act as the first point of contact on-site for tenants, contractors and service providers
Manage the work order system, ensuring requests are logged, actioned and closed out in a timely manner




Conduct regular site inspections, identifying maintenance and operational issues and coordinating timely resolution
Walk the site regularly to proactively assess issues, engage with tenants and problem solve in real time
Coordinate contractors and service providers, including inductions, site access, permits and compliance documentation
Support essential services testing and compliance obligations
Maintain accurate site records, maintenance schedules, compliance documentation and service reports
Assist with monitoring expenditure, including purchase orders, invoices and quotations
Support WHS requirements, risk assessments and incident reporting
Build and maintain strong relationships with tenants, contractors and internal stakeholders
Provide general onsite support to the Property and Asset Management teams
About You
Experience in a Facilities Administration, Coordination, Property Administration, or someone looking to step up from a Trade Background with strong administrative skills
Some exposure to or comfort working alongside trades is a bonus, though this is not a hands-on trade role
Highly organised and administratively strong, comfortable managing volume and process
Confident communicator with a natural relationship-building style
A proactive, "get up and go" attitude and genuine enthusiasm for the role
Basic understanding of leasing terms (net versus gross) and outgoings is an advantage
Good working knowledge of Excel and general data management is a bonus
Why This Role
Join an agile and genuinely supportive team where your contribution is visible and valued
Variety in your day to day, from tenant relationships through to hands-on site coordination
Long term career support, including internal mobility for the right person as the business grows
A well-resourced site with modern systems and support in place
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📌 Facilities Coordinator (Melbourne)
🏢 Capstone Recruitment
📍 Melbourne