YNA is an 100% Australian owned &operated; company with a focus on providing the best level of support to our clients &our; staff. We have a position for an experienced
Allocations Consultant
to join our busy team on a Full-Time basis. This is a contact centre role &you; will be required to engage professionally with all stakeholders.
Our core hours are from 4.45am to *****pm &we; operate 7 days a week from South Melbourne. In order to be considered for this role you need to be available & flexible for shifts within these hours, weekdays &weekend; work and occasional night duty.
Your tasks will include:
First point of contact for all inbound calls
Outbound calls toexisting clients to fill shifts
Managing existing client base with a sense of urgency
Taking staff availabilityfor shifts &client; bookings for shifts
Managing bookings efficiently via phone &requests; via email.




These rolesare ideally suited to those with call centre &customer; service experience keen to join a growing team in the healthcare sector.
Benefitsto you
Work in a strong,team environment
Long term, future career development opportunities in an expanding company.
About you:
A "can-do" attitude with a positive &professional; approach
Previous experience in Rostering/Administration role/s would be an advantage
High level time management skills &the; ability to work effectively in a fast-paced workplace
Outstanding computer skills especially in Microsoft Office (Outlook, Word, Excel)
Attention to detail & accuracy with data entry, whilst maintaining & protecting confidentiality
YNA is committed to an inclusive workforce & encourages applications from people of culturally diverse backgrounds, including those who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.
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📌 Allocations Consultant (Melbourne)
🏢 Your Nursing Agency
📍 Melbourne